Citizens Announces Expanded Role for President Brendan Coughlin

Coughlin to assume responsibility for Commercial Banking

PROVIDENCE, R.I.--(BUSINESS WIRE)--Citizens Financial Group (NYSE: CFG) today announced that Brendan Coughlin, President of Citizens, has assumed oversight of Commercial Banking, adding to a portfolio that already includes the bank’s Consumer Banking, Private Bank, and Wealth businesses as well as several enterprise functions. Ted Swimmer, Head of Commercial Banking and a member of Citizens’ Executive Committee since 2018, will report to Coughlin and continue to lead that business.

“Brendan has consistently shown he can take on broader responsibilities and deliver impressive results, and adding Commercial Banking to his remit is a natural next step in broadening and deepening his experience across all aspects of the bank,” said Bruce Van Saun, Chairman and Chief Executive Officer of Citizens. “The Commercial Bank is having a strong year and is very well positioned for the future, and I look forward to continued growth under Ted’s leadership.”

A 20-plus-year Citizens veteran, Coughlin was named President of Citizens in April 2025, reflecting his steadily expanding role. In addition to the bank’s lines of business, he oversees Marketing and Enterprise Data & Analytics. He also leads Citizens’ “Reimagine the Bank” initiative, a broad multi-year effort to simplify how the company works, modernize core processes and technology, and improve the customer, client and colleague experience.

Swimmer was named Head of Commercial Banking in October 2025 and has continued to advance the business’ client-focused strategy across corporate banking, private capital, commercial real estate, treasury and wholesale payments, and capital markets and advisory. He has built the capital markets and advisory team into a consistent top 5 U.S. middle market deal bookrunner, while expanding the bank’s capabilities to add sector expertise and offer a comprehensive set of solutions, including debt, equity, global markets and M&A advisory.

About Citizens Financial Group, Inc.

Citizens Financial Group, Inc. is one of the nation’s oldest and largest financial institutions, with $227.9 billion in assets as of March 31, 2026. Headquartered in Providence, Rhode Island, Citizens offers a broad range of retail, private banking, wealth management and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. Citizens helps its customers reach their potential by listening to them and by understanding their needs in order to offer tailored advice, ideas and solutions. In Consumer Banking, Citizens provides an integrated experience that includes mobile and online banking, a full-service customer contact center and the convenience of approximately 3,000 ATMs and approximately 1,000 branches in 14 states and the District of Columbia. Consumer Banking products and services include a full range of banking, lending, savings, wealth management and small business offerings. Consumer Banking includes Citizens Private Bank and Private Wealth, which integrate banking services and wealth management solutions to serve high- and ultra-high-net-worth individuals and families, as well as investors, entrepreneurs and businesses. In Commercial Banking, Citizens offers a broad complement of financial products and solutions, including lending and leasing, deposit and treasury management services, foreign exchange, interest rate and commodity risk management solutions, as well as loan syndication, corporate finance, merger and acquisition, and debt and equity capital markets capabilities. More information is available at www.citizensbank.com or visit us on X, LinkedIn or Facebook.