Tru Cooperative Bank Selects DataVisor to Power Real-Time Fraud Prevention

Leverages DataVisor's Pre-integrated Deployment Within VeriPark's Digital Banking Platform to Protect Members Across the Full User Journey

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--DataVisor, the leading AI-powered fraud and AML platform, today announced that Tru Cooperative Bank (formerly First West Credit Union) has selected DataVisor’s AI-powered fraud and risk platform to protect members in real time across the banking journey. Delivered through DataVisor’s pre-integrated deployment with VeriPark’s VeriChannel digital banking platform, the solution brings seamless, out-of-the-box fraud protection to Tru’s digital banking environment and builds on DataVisor’s strategic partnership with VeriPark.

In Canada, 13% of consumers experienced payment fraud in 2025, while 56% said they were targeted by fraud in late 2024; common attacks included unauthorized transactions, impersonation scams and stolen card and account data. Synthetic identity fraud is rising sharply. Credit unions face the same kinds of sophisticated scams as larger banks, but often with leaner fraud teams and a member-first culture that makes every loss feel personal.

“As we build on our transition to a federally regulated cooperative bank, protecting our members is fundamental in everything we do—especially as we continue to evolve our digital banking experience,” said Darrell Jaggers, Chief Transformation & Information Officer at Tru Cooperative Bank. “DataVisor strengthens our ability to prevent fraud earlier across the digital journey, supporting a secure, seamless experience our members can trust.”

DataVisor provides real-time fraud detection across the full digital banking journey spanning onboarding, login, profile changes, Interac e-Transfer, and bill pay. It replaces traditional solutions with a cloud-native, AI-driven platform that future-proofs defenses against increasingly sophisticated financial crime, enabling growth without adding member friction or vulnerabilities.

“As financial crime grows more sophisticated, credit unions need a modern, AI-driven defense that prevents fraud in real time — not one that catches up after the fact,” said Yinglian Xie, Co-Founder and President of Technology and AI at DataVisor. “We’re proud to support Tru’s digital banking journey through our partnership with VeriPark, and to continue expanding DataVisor’s leadership in fraud prevention across the Canadian market and the credit union community.”

Helping institutions modernize financial crime defenses, DataVisor continues to innovate at the forefront of AI and machine learning for financial crime prevention. Most recently, DataVisor launched Vera, the first suite of conversational AI agents for financial crime prevention, built into its unified platform to help teams move from intent to action in plain language across detection, strategy optimization, investigation, and reporting, while maintaining human oversight, auditability, and control.

About DataVisor

DataVisor is the AI-native real-time platform for fraud and financial crime prevention. As AI transforms both fraud attacks and fraud defense, DataVisor helps financial institutions, payment providers, and digital businesses detect, investigate, and stop sophisticated and previously unseen threats in milliseconds across billions of transactions. Combining adaptive machine intelligence, consortium intelligence, and emerging agentic AI capabilities, DataVisor enables organizations to modernize fraud operations, improve customer experience, and stay ahead of rapidly evolving financial crime. DataVisor is trusted by leading financial institutions, payment innovators, Fortune 500 enterprises, and digital businesses worldwide.

About Tru Cooperative Bank, formerly First West Credit Union

Tru Cooperative Bank brings together the best of both worlds, combining the strength and stability of a leading Canadian financial institution, and the care and community leadership of a local cooperative. With nearly $21 billion in total assets and assets under administration, and more than 289,000 members, Tru Cooperative Bank offers clear, practical advice and modern banking that’s designed to be digital when it should be, and personal when it matters.

Through its local brands — Envision Financial, Valley First, Island Savings, and Enderby & District Financial — Tru Cooperative Bank has contributed more than $44 million back to local communities while cultivating a nationally-recognized culture shaped by courageous leadership, authentic connection and collective strength. Learn more at firstwestcu.ca and see how we’re redefining banking to create a future where everyone can flourish.