Bond Vet Reports 40% Same-Store Visit Growth on a Trailing Twelve-Month Basis Despite Industry-Wide Softening

NEW YORK--(BUSINESS WIRE)--While the broader veterinary industry continues to experience a decline in overall patient visits, Bond Vet is significantly outperforming the market, reporting 40% same-store visit growth on a trailing twelve-month basis, comparing the same calendar months year over year.

Veterinary providers across the U.S. are facing post-pandemic normalization, affordability pressures, and workforce constraints that have softened demand. Against this backdrop, Bond Vet’s results highlight the strength of its veterinarian-led, technology-enabled care model and its ability to drive sustained patient demand.

“Delivering 40% same-store growth over the trailing twelve months is a clear validation of our strategy,” said Joe Altobelli, President of Bond Vet. “Pet parents are increasingly choosing providers they trust for quality, access, and consistency. Our teams continue to earn that trust through exceptional medicine, modern technology, and an experience designed around both pets and the people who care for them.”

Bond Vet now cares for approximately 27,000 pets per month across its clinics, reflecting strong new client acquisition, high repeat utilization, and referral-driven growth. Same-store performance has been consistent across mature locations, even as overall industry visit volumes decline.

The company’s performance is supported by strong engagement and satisfaction metrics, including a 90+ Net Promoter Score (NPS) and an average 4.7+ Google rating across clinics, indicating high levels of client loyalty and trust.

Bond Vet attributes its outperformance to continued investment in medical quality, clinic teams, and technology, including advanced diagnostics and surgical capabilities, digital booking and communication tools, and workflow solutions that reduce administrative burden on veterinary professionals. These investments have driven improved provider experience, higher clinical throughput, and durable unit-level economics.

Importantly, Bond Vet maintains a veterinarian-led leadership structure and prioritizes sustainable careers for veterinary professionals, positioning the company to grow responsibly while maintaining high standards of care.

As the veterinary landscape continues to evolve, Bond Vet remains focused on disciplined growth, operational excellence, and long-term value creation.

About Bond Vet

Bond Vet is a veterinarian-founded company bringing veterinary care into the modern world, with a mission to foster the human-animal bond through better care. Since 2019, Bond Vet has cared for more than 900,000 pets across 50+ clinics, earned industry-leading Net Promoter Scores, and been recognized by Newsweek as one of America’s Best Veterinary Hospitals.

Bond Vet’s innovative clinics elevate veterinary care for pets and people alike through elegant design, seamless technology, and a collaborative culture. Clinics feature welcoming, clean spaces with playful amenities; state-of-the-art diagnostic and surgical equipment; and a mobile app that simplifies booking and treatment plans. With convenient access to doctors—including late and weekend hours—Bond Vet is designed around the needs of today’s pet parents.

Bond Vet also prioritizes team happiness, growth, and professional development to build more sustainable and fulfilling veterinary careers—because better care for providers leads to better care for pets.

Footnote:

† According to industry data from the American Veterinary Medical Association (AVMA) and Vetsource, overall veterinary patient visits have declined year over year, reflecting continued softness in industry-wide visit volumes.