Telchemy Announces VQmon 5.5 with Enhanced Real-Time Videoconferencing Analytics

Latest Release Delivers In-Depth Analysis for Live Sessions Across Zoom, Teams, WebRTC, and More

ALPHARETTA, Ga.--(BUSINESS WIRE)--Telchemy today announced the release of VQmon 5.5, delivering major enhancements to real-time videoconferencing analytics. The latest update expands monitoring and diagnostic capabilities for live video sessions—whether analyzed at the network edge or in the core—helping enterprises and service providers maintain more consistent, predictable, and high-quality user experiences across their collaboration platforms.

VQmon is a proven embedded analytics library that delivers accurate, real-time QoE scores, performance metrics, and diagnostic insights for voice, audio, and video sessions, including encrypted traffic. Its perceptual quality algorithms quantify the impact of time-varying network conditions—a common and difficult-to-troubleshoot source of real-time communication issues—providing a clearer view of what users actually experience.

Built for high-throughput environments, VQmon processes 2–4 million packets per second per core and integrates seamlessly into client applications, desktop and mobile devices, SD-WAN edge equipment, network probes, routers, and session border controllers.

VQmon 5.5 introduces enhanced support for popular videoconferencing platforms such as Zoom, Microsoft Teams, WebRTC, and many others. Key capabilities include:

• Comprehensive QoE Reporting: Provides detailed quality metrics for each video and audio stream as well as overall session health, enabling quick identification and resolution of issues affecting multi-party calls.
• Screen Sharing Analysis: Automatically detects and evaluates screen-sharing sessions separately, helping isolate performance issues specific to shared content.
• Participant Monitoring: Logs when participants join or leave calls, helping assess engagement and link quality issues to specific users or devices.
• Video Performance Tracking: Tracks resolution and frame rate changes in real time to detect and address quality fluctuations as they happen.
• Broad Codec Support: Supports a wide range of video codecs, including H.264 SVC, H.265 HEVC, AV1, and H.266 VVC, ensuring compatibility across diverse devices and networks.
• Encrypted Traffic Analysis: Provides insights into encrypted VoIP and videoconferencing sessions without decryption, preserving security while revealing actionable performance data.

In addition to videoconferencing, VQmon offers detailed analytics for major streaming protocols—including Adobe HDS, Apple HLS, DASH, Microsoft Smooth Streaming, and Google and IETF QUIC—alongside real-time visibility into IPv4/IPv6, ICMP, DNS, TCP, UDP, and service-specific traffic volumes. Together, these capabilities deliver a cohesive view of application behavior and underlying network conditions.

Since its introduction in 2001, VQmon has continually adapted to evolving voice, video, audio, and data standards. As organizations rely increasingly on remote work and distributed contact centers, precise QoE measurement — from MOS and R-factor to other core performance metrics — remains vital for ensuring communication quality.

With more than 600 million agents embedded in IP phones, VoIP chipsets, SD-WAN devices, test tools, gateways, routers, and session border controllers worldwide, VQmon is the most widely deployed analytics technology for real-time multimedia traffic.

About Telchemy

Telchemy® is the global leader in analytics technology for real-time applications and multimedia IoT with its VQmon®, Embiot®, DVQattest®, SQprobe® and SQmediator® families of service quality monitoring and analysis products. Telchemy pioneered the use of embedded analytics technology and the application of big data for VoIP and Video performance management, and is positioned to be a leading provider of analytics technology for the emerging IoT market. Founded in 1999, the company has products deployed worldwide and markets its technology both directly and through many leading networking, test and management product companies.

Telchemy, VQmon, Embiot, DVQattest, SQprobe and SQmediator are registered trademarks of Telchemy, Adobe, Apple, Google and Microsoft are trademarks of their respective owners.