Socure and Docusign Bring Identity Certainty to Every Signature with a Frictionless Experience for Every Signer

Partnership accelerates completion rates across Docusign Identify workflows through sophisticated passive risk assessments that bring identity certainty to the signature and agreement landscape.

INCLINE VILLAGE, Nev.--(BUSINESS WIRE)--Socure, the leading provider of artificial intelligence for digital identity verification, authentication, KYC, KYB, sanctions screening, and fraud prevention in over 190 countries, today announced a strategic partnership with Docusign, the intelligent agreement management company. Beginning today, Socure’s comprehensive identity solutions will be embedded into Docusign Identify, making identity verification and risk-based authentication readily available to Docusign’s millions of users worldwide.

The partnership enables Docusign customers to leverage Socure’s solutions to assess a signatory’s identity attributes and determine their unique risk level. Instead of relying solely on outdated, expensive, and inaccurate methods like knowledge-based authentication (KBA) — which creates significant friction for users — Docusign customers can now leverage Socure’s full product suite to confidently approve legitimate users while stepping up authentication for high-risk engagements in real-time. Traditional KBA not only frustrates legitimate users with obscure questions but also proves costly and ineffective for organizations.

“This partnership represents a significant milestone in ensuring that every signature starts with identity certainty,” said Johnny Ayers, CEO and founder of Socure. “By bringing our market-leading solutions to the hundreds of millions of signatures processed annually with Docusign, we’re enabling organizations to create a seamless signing experience for legitimate users while proactively assessing risk and protecting each digital signature.”

Backed by an identity graph that processes over 100 billion data points monthly, Socure delivers real-time identity verification at massive scale — driving risk decisions with market-leading accuracy and minimal friction, anywhere in the world.

The integration initially will incorporate multiple Socure products within the Docusign Identify ecosystem, including:

• Sigma Identity Fraud for comprehensive third-party fraud detection
• Sigma Synthetic Fraud for identification of manipulated and fabricated identities
• Digital Intelligence which blends device intelligence, behavioral analytics, and graph-based entity profiling for robust risk indicators linked to digital interactions
• Email RiskScore, Phone RiskScore, and Address RiskScore to verify an individual by assessing the correlation and risk of the provided email, phone and address
• Socure Verify+ for precise identity verification by matching core Personally Identifiable Information (PII) — including name, address, date of birth, email, and social security and phone numbers — against authoritative sources and our SocureID
• Global Watchlist Standard for verification against global sanction lists using a proprietary two-score matching system

The Socure integration is available as an optional feature within Docusign Identify, allowing customers to actively choose a risk-based authentication approach to streamline their document-signing process. Organizations can configure the system to automatically approve low-risk users while escalating high-risk transactions to additional verification methods such as document verification or OTP authentication.

“We're committed to protecting organizations and their customers against identity fraud, and this partnership with Socure is a critical component of that work,” said Mangesh Bhandarkar, Group Vice President of Product Management at Docusign. “Our partnership brings a dynamic approach to identity verification that intelligently balances security with user experience, while maintaining the trust customers expect from Docusign.”

About Socure

Socure is the leading platform for digital identity verification, compliance and fraud prevention solutions, trusted by the largest enterprises and government agencies to build trust and mitigate risk. Leveraging AI and machine learning, Socure’s industry-leading platform achieves the highest accuracy, automation, and capture rates in the industry.

Serving more than 3,000 customers and 190+ countries across financial services, government, gaming, healthcare, telecom, and e-commerce, Socure’s customer base includes 18 of the top 20 banks, the largest HR payroll providers, the largest sportsbook operators, 58 organizations across the public sector, and more than 600 fintechs.

Leading organizations trust Socure to deliver certainty in identity across onboarding, authentication, payments, account changes, and regulatory compliance. Learn more at www.socure.com.