Spreetail Launches “Promise Pro” to Boost Sales and Loyalty with Fast, Transparent Shipping

New tool displays fast delivery offers using Spreetail’s smart routing algorithms, while providing real-time updates to keep customers informed from purchase to delivery

LINCOLN, Neb.--(BUSINESS WIRE)--Spreetail, the leading ecommerce marketplace accelerator, today announced the launch of Promise Pro, an end-to-end delivery promise and fulfillment tracking solution that helps brands convert more sales and delight customers. As part of the company’s Smart Shelf suite, Promise Pro taps into Spreetail’s nationwide fulfillment network to automatically calculate and display the fastest delivery promise based on a shopper’s region or zip code. These delivery promises are surfaced consistently across channels, including leading marketplaces and brand DTC stores, ensuring shoppers see the same fast, reliable options wherever they buy. The solution enables brands to deliver 1-2 day fulfillment experiences for heavy, oversized or perishable items without the burden of managing logistics themselves.

Brands that offer fast delivery options (two days or less) see a 10.5% uplift in conversion rates and an 8.9% increase in repeat purchases, according to a Coresight Research report. Promise Pro displays fast, reliable delivery promises at the point of purchase to reduce cart abandonment and improve customer satisfaction. Its dynamic fast-shipping promise display automatically calculates and shows the fastest available delivery option, and leverages Spreetail’s smart routing algorithms to direct orders to the optimal warehouse.

“Shipping time is a key differentiator for shoppers,” said Josh Smith, Chief Technology Officer at Spreetail. “By promising and delivering fast shipping, brands can capture more purchases and delight customers with a smooth experience that drives repeat business. In essence, Promise Pro turns logistics into a marketing asset, converting speed into sales and service into loyalty.”

Promise Pro also reduces customer service volume by cutting down on "where’s my order?" inquiries and enhances satisfaction with proactive order updates. Shoppers are informed every step of the way with updates available via email, SMS or portal. They are notified when an order is confirmed, shipped, out for delivery and delivered, with instant alerts if any delays arise to keep expectations clear and up to date.

At Spreetail, brands achieve an average ship speed of just 1.5 days, which drives a roughly 12.5% lift in GMV and demonstrates that reliable, fast shipping is a proven driver of both sales and customer loyalty. Spreetail has an extensive fulfillment network designed for speed and scale, with deep expertise in big, bulky and cold-chain items. The network reaches 75% of U.S. consumers with next-day delivery and 97% within two days.

Promise Pro is the latest addition to Spreetail’s growing Smart Shelf suite, which includes Price Pulse and Listing Doctor. The Smart Shelf suite is a set of tools designed to help brands win on the digital shelf through speed, accuracy and smarter execution.

For more information about Spreetail, please visit www.spreetail.com.

About Spreetail

Spreetail is the leading ecommerce marketplace accelerator for oversized products, providing a complete solution that helps brands and manufacturers grow their online businesses more profitably. As the first global ecommerce company specializing in big-&-bulky logistics and marketplace management, Spreetail maintains a robust presence on major online platforms, including a Top 10 Seller status on Amazon, Walmart, and Target. With a commitment to innovation, technology enablement, and exceptional customer service, Spreetail’s seamless and efficient ecommerce solutions have driven success for businesses worldwide since its founding in 2006. For more information, visit: spreetail.com.