CITGO Goes Live with Behavox to Enhance Compliance Surveillance with AI-Driven Insights

LONDON & NEW YORK & MONTREAL--(BUSINESS WIRE)--Behavox, the leading AI-powered communications surveillance platform, confirms that CITGO Petroleum Corporation, a leading U.S.-based oil refiner with a substantial presence in the domestic energy market, has successfully gone live with Behavox for Regulatory Archiving and Communications Surveillance.

“Elevating our compliance program to stay ahead of evolving risks was the driving force in partnering with Behavox,” said Frank Beck, CITGO Manager Commercial Ethics and Compliance. “Through this new platform, we now have access to AI-powered risk policies, high quality alerts, and advanced testing capabilities, all of which help protect the Company while improving operational efficiency.”

Behavox provided a dedicated implementation team to ensure a swift and efficient onboarding process, with a focus on reducing the workload on the customer.

Nabeel Ebrahim, Chief Revenue Officer at Behavox, commented: “CITGO joins a growing list of forward thinking Energy and Commodity firms adopting Behavox. CITGO’s emphasis on fundamentals of data integration, platform testing, and management information reporting is something that Behavox is proud to deliver on.”

Notable for CITGO is Behavox’s commitment to customer service and support. Aishwarya Shastri, Commodities Trading Customer Success Manager at Behavox, added: “From day one, our focus has been on delivering a high-touch experience - ensuring fast onboarding, seamless integration, and a platform that’s tailored to CITGO’s compliance objectives. We’re excited to continue supporting CITGO’s ethics and compliance team and driving long-term value together.”

This launch reflects Behavox’s continued momentum across the energy and commodities sector, as more firms turn to intelligent, scalable platforms to meet today’s complex regulatory challenges and operational demands.

About CITGO

CITGO Petroleum Corporation is a recognized leader in the refining industry and operates under the well-known CITGO brand. CITGO owns and operates three refineries located in Lake Charles, La.; Lemont, Ill.; and Corpus Christi, Texas, and wholly and/or jointly owns 42 active terminals, eight pipelines and three lubricants blending and packaging plants. With approximately 3,300 employees and a combined crude capacity of approximately 807,000 barrels-per-day (bpd), CITGO ranks as the fifth largest and is one of the most complex independent refiners in the United States. CITGO transports and markets transportation fuels, lubricants, petrochemicals and other industrial products, and supplies a network of approximately 4,000 locally owned and independently operated branded retail outlets, all located east of the Rocky Mountains. CITGO Petroleum Corporation is owned by CITGO Holding, Inc.

About Behavox

Behavox is an AI company that transforms structured and unstructured corporate data into insights that safeguard and enhance businesses. Our proprietary technology and industry-specific LLM enables users to ask and answer questions without becoming domain experts, technologists, or data scientists.

Our global client base includes banks, hedge funds, commodities firms, private equity firms, crypto firms and other non-financial companies. Equipping them with quality, cost-efficient insights, our solutions empower them to:

• Detect and address compliance risks
• Streamline and secure data archiving
• Predict and prevent regulatory breaches
• Turn big data into revenue

Founded in 2014, Behavox is headquartered in London, with offices worldwide, including in New York City, Montreal, Seattle, Singapore, and Tokyo.