ISN® Enhances Contractor Search & Source Feature with AI-Powered Tools

New contractor sourcing capabilities released within ISNetworld^®, leveraging AI, smart suggestions, and interactive mapping

DALLAS--(BUSINESS WIRE)--ISN, the global leader in contractor and supplier information management, introduced enhancements to the contractor searching and sourcing experience within ISNetworld. Designed from the ground up with AI capabilities and end-user input, the upgraded experience provides Hiring Clients a more intuitive and efficient way to find, evaluate, and engage with ISN’s network of 85,000 active contractors and suppliers.

From AI-powered ISN SmartSource suggestions to a dynamic interactive map, these updates simplify the contractor sourcing process while unlocking powerful insights. With tens of thousands of searches for contractors conducted since launch, the updated platform is already reshaping how ISN Hiring Clients connect with qualified contractors across industries.

Adam Logan, Executive Vice President of Application Engineering and Data Sciences at ISN, emphasized the company’s commitment to meeting the evolving needs of Hiring Clients. “Our enhanced search and source experience, powered by AI and user-centric design, offers a faster and more intelligent way for Hiring Clients to identify ideal partners for their projects.”

The redesigned Contractor Search and Source experience empowers Hiring Clients to conduct searches using natural language phrases or keywords, such as “electrician in Mobile, Alabama,” allowing for more intuitive interaction with the platform. Additionally, ISN's AI-powered SmartSource suggestions engine recommends contractors based on profile similarities, industry relevance, and connections to similar Hiring Clients. An interactive map adds a new dimension to the experience by allowing users to visualize contractor locations, zoom in and out of specific areas, and refine searches by geographic proximity preference.

“I have found ISN’s enhanced Contractor Search and Source experience to be incredibly useful,” said Shane Goslin, Procurement Manager at Trinity Industries. “Thanks to the tool, Trinity Industries has added several new companies to our contractor list, reducing administrative time and effort finding a qualified contractor.”

Hiring Clients can access recently viewed contractors directly from the Welcome page, bookmark preferred companies for easy comparison, and use sorting and filtering options to refine results based on precise criteria, helping users surface the best matches quickly. These personalized enhancements, developed with input from over 1,200 users, reflect ISN’s ongoing commitment to deliver superior user experience to its 850 Hiring Clients.

Additional platform enhancements, including a redesigned contractor scorecard, improved AI-assisted contractor search capabilities, and expanded mapping functionality, are currently underway to further elevate the user experience for ISNetworld customers.

For more information on ISN’s industry-leading software and services, visit isn.com.

About ISN

ISN is the global leader in contractor and supplier information management, with more than 20 years of experience connecting 850 Hiring Clients in capital-intensive industries with 85,000 active contractors and suppliers to promote safety, health, and sustainability in the workplace. ISN’s brands include ISNetworld^®, a global online contractor and supplier management platform, Transparency-One^®, a responsible sourcing platform built to bring transparency to supply chain management, and Empower^®, a worker-level app built to keep workers moving forward.

ISN has 14 offices around the globe which provide award-winning support and training for its customers in more than 85 countries. ISN takes pride in leading worldwide efforts to improve the efficiency and effectiveness of contractor and supplier management systems and in serving as a world-class forum for sharing industry best practices, benchmarking performance, providing data insights among its members, and helping decision makers, including board members, ensure contractor and supplier risk is assessed and monitored. For more information, visit isn.com.