Grafana Labs Named a Leader in 2025 Gartner® Magic Quadrant™ for Observability Platforms

Recognition places the company furthest in the “Completeness of Vision” category. This comes at a time when Grafana Labs’ differentiated open source and open ecosystem strategy and adaptive cost control innovations drive rapid growth.

NEW YORK--(BUSINESS WIRE)--Grafana Labs, the open observability cloud, today announced it has been positioned as a Leader in the 2025 Gartner® Magic Quadrant™ for Observability Platforms. It was evaluated for its fully managed observability offering, Grafana Cloud, based on specific criteria that analyzed the company’s overall Completeness of Vision and Ability to Execute.

This year’s report placed Grafana Labs furthest in “Completeness of Vision,” a position we believe reflects our deep commitment to building a truly open, composable observability stack that gives users flexibility, control, and the tools to own their observability strategy. And it’s not just vision. The company is amongst the four highest scoring vendors across all Use Cases in the 2025 Gartner® Critical Capabilities for Observability Platforms, which provides a deeper evaluation across key Use Cases. We’re proud to be amongst the three highest scoring vendors for the following Use Cases: Cost Optimization (4.18/5), Platform Operations (4.15/5), Software Engineering (4.15/5), IT Operations (4.15/5), Site Reliability Engineering (4.14/5), and Business Insights (4.10/5).

“We are honored to be named a Leader by Gartner,” said Tom Wilkie, CTO of Grafana Labs. “At Grafana Labs, open is our strategy – open source, open standards, open data, and open minds. We believe software-led businesses win by moving fast, and as digital complexity grows, our vision for observability helps builders get value from their telemetry and turn signals into action – not just in their systems, but across the entire business.”

An Open Observability Cloud Built for Today’s Engineering Teams

Grafana Cloud is a fully managed, open and composable observability platform that allows organizations to bring together diverse data sources and own their own observability strategies – it’s become the fastest path to observability for teams of all sizes. Whether startups or enterprises, teams rely on Grafana Cloud to:

• Get started quickly with out-of-the-box monitoring solutions for Kubernetes, infrastructure, applications, and more.
• Centralize telemetry from diverse systems with native support for Prometheus, OpenTelemetry, and more, which is more crucial than ever – Grafana Labs’ 2025 Observability Survey found 71% of organizations say they’re using Prometheus and OpenTelemetry in some capacity.
• Optimize costs with the suite of Adaptive Telemetry tools that intelligently filter metrics and logs to only store what matters, saving customers an average of 20%-50% on their metrics and 20%-40% on logs.
• Enhance productivity with Drilldown Apps, which allow teams to explore their data without needing to use queries, as well as Asserts, which help contextualize and resolve issues faster by continuously mapping, correlating, and surfacing insights across your entire stack.
• Streamline workflows with Grafana Assistant, a context-aware, agentic LLM integration that can understand your environment, perform multi-step investigations, create and edit dashboards, navigate Grafana, and provide intelligent, actionable support directly within the Grafana interface.

Grafana Cloud’s open and flexible design means teams can start where they are and scale as they grow without vendor lock-in – ideas move faster, solutions are shared, and progress compounds. With Grafana Cloud’s paid and free tiers, it’s faster and easier for everyone, from Fortune 100 companies to homelab practitioners, to get started with observability. It’s why Grafana's open observability cloud is trusted by practitioners and decision-makers alike who want to see and understand anything from anywhere.

Community and Customer Momentum

Customers span various industries and sectors, including companies like Citigroup, Salesforce, Dell Technologies, ASOS, and Microsoft, who rely on Grafana to monitor and understand complex systems at a global scale. While we are honored to be named a Leader by Gartner, the most important feedback comes from the people using Grafana every day. We’re proud that as of July 1, 2025 on Gartner Peer Insights™, Grafana Labs holds an Overall Rating of 4.5 out of 5, based on 268 verified customer reviews, with 91% of reviewers saying they would recommend our products. Here’s what they’re saying:

• "The LGTM stack is the best in terms of ease of use and functionality – and Grafana Cloud is the best way to scale it.” – Engineer at a software company
• “Using Grafana Cloud after using our previous observability tool is a breath of fresh air. It's everything I want in an observability provider.” – Software developer at a software company
• “It helped us to converge all our different monitoring solutions. The "Adaptive" features are a huge cost saver.” – Manager of IT services at a bank
• “The product meets our needs and more, quickly lets us integrate across the business, and the SaaS was very cost effective over running it ourselves at the needed scale.” – Manager of IT Services at multibillion-dollar media company

Resources

• Read the full Gartner Magic Quadrant report
• Learn more about Grafana Cloud
• Create a forever-free Grafana Cloud account today

Gartner Disclosure(s)

Gartner, Critical Capabilities for Observability Platforms, By Matt Crossley, Gregg Siegfried, Padraig Byrne, Andre Bridges, Martin Caren, 8 July 2025

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About Grafana Labs

Grafana Labs is the open observability cloud helping organizations understand their systems at scale and turn data into action. With more than 25 million users and over 5,000 customers, including Bloomberg, Citigroup, Dell Technologies, Salesforce, and TomTom, Grafana Labs offers a composable observability stack built around Grafana, the world’s most popular open source technology for dashboards and visualization; scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo); and a rich ecosystem of data source plugins. Grafana Cloud, the company’s fully managed observability offering, includes turnkey solutions for Kubernetes and infrastructure monitoring, application observability, incident response, load testing, and more. Grafana Labs is backed by leading investors Lightspeed Venture Partners, Lead Edge Capital, GIC, Sequoia Capital, Coatue, J.P. Morgan, and CapitalG. Follow Grafana Labs on LinkedIn and Twitter or visit grafana.com.