Cynet Named MDR Champion in 2025 Emotional Footprint Report by SoftwareReviews

BOSTON--(BUSINESS WIRE)--Cynet, provider of the All-in-One Cybersecurity Platform, today announced its recognition as a Champion in the 2025 Emotional Footprint Report for Managed Detection & Response (MDR) by Info-Tech Research Group. This distinction reflects Cynet’s exceptional performance across key metrics, including customer satisfaction, service experience and product effectiveness.

The Emotional Footprint Report evaluates and ranks products based on emotional response ratings from verified users of MDR solutions. The report aggregates emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

“It’s meaningful to have been named Champion in a report built entirely on real-world user experiences and the results enabled by Cynet’s All-in-One Cybersecurity Platform,” said Jason Magee, CEO, Cynet. “This recognition further validates our strategy and the tireless efforts of every Cynet teammate to secure success for our global community of partners and customers.”

Cynet’s consistently high scores across satisfaction and loyalty metrics highlight its ability to build strong, lasting relationships with users. The company earned a Net Emotional Footprint of 91%, signaling a deep emotional connection and high trust from its customers.

Notably, 100% of users said they plan to renew, ranking Cynet first in the MDR category. The platform also received standout ratings for “Likeliness to Recommend,” “Service Experience,” and core MDR capabilities such as incident management, automated threat hunting, and real-time threat detection. Together, these results affirm Cynet’s commitment to delivering both technical excellence and human-centered support.

About Cynet

Cynet’s All-in-One Cybersecurity Platform unifies a full suite of security capabilities on a single, simple solution, backed by 24/7 SOC support. Cynet is purpose-built to enhance protection for small-to-medium enterprises and to maximize margins for MSPs. For more information, visit www.cynet.com