Wolters Kluwer unveils industry-first enhancements to CCH iFirm in Australia and New Zealand

Latest enhancements help accountants work smarter, faster, and more profitably

SYDNEY--(BUSINESS WIRE)--Wolters Kluwer Tax and Accounting (TAA) Asia Pacific today announced a suite of powerful new capabilities to its award-winning CCH iFirm^® platform in Australia and New Zealand (ANZ), reinforcing its position as a leading, global cloud platform designed to empower accounting professionals and streamline compliance, client management, and workflow across the entire firm.

These latest developments reflect Wolters Kluwer’s ongoing investment in Firm Intelligence—a strategic approach that integrates expert content, cloud software, and AI to help professionals make better, faster decisions, and delivering the right insight at the right time. With a centralized client database, CCH iFirm offers a holistic platform for managing clients, jobs, and compliance workflows—delivering measurable improvements in efficiency, accuracy, and profitability.

Among the most notable updates:

CCH iFirm Tax News & Research App

A first-of-its-kind integration with CCH iKnowConnect® in ANZ, this feature enables users to access tax news and conduct research directly within the CCH iFirm platform—bringing together Wolters Kluwer’s trusted content and software expertise into one seamless experience.

Cloud-Based Workflow Dashboard for CCH iFirm Workpapers

This major enhancement gives managers and partners real-time visibility into workpaper progress, helping firms meet deadlines, reduce write-offs, and proactively manage workloads with greater confidence.

GenAI-Powered Virtual Agent

The new CCH iFirm Advanced Virtual Agent brings generative AI into the platform, providing 24/7 technical support alongside traditional service channels—enhancing responsiveness and helping professionals get the answers they need, faster.

Streamlined End-to-End Workflow

Additional updates include deeper integration across the platform:

• One-click document sharing to CCH iFirm Document Vault
• Two-way data sync between CCH iFirm Client Accounting and CCH iFirm Workpapers
• A redesigned CCH iFirm Client Portal and CCH iFirm Signatures experience for secure, simplified collaboration.

“These enhancements are designed to help firms grow by reducing time spent per job and improving visibility across the practice,” said Megan Mulia, Managing Director, TAA APAC. “CCH iFirm has undergone significant transformation and continues to evolve through customer co-design and innovation, as demonstrated by our back-to-back Golden Bridge Awards and the recent APAC 2025 Stevie® Gold Win for innovation.”

With all the enhancements now live, Wolters Kluwer is helping firms in ANZ unlock greater productivity and performance—guided by its global Firm Intelligence vision. Trusted by thousands of firms worldwide, CCH iFirm is a modern, cloud-based platform built to scale with the changing needs of today’s accounting professionals. For more information, visit https://www.wolterskluwer.com/en-au/solutions/cch-ifirm-apac.

About Wolters Kluwer

Wolters Kluwer (EURONEXT: WKL) is a global leader in information, software solutions and services for professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with technology and services.

Wolters Kluwer reported 2024 annual revenues of €5.9 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,600 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.

For more information, visit www.wolterskluwer.com and follow us on LinkedIn, Facebook, YouTube and Instagram.