Ant Group Launches AI Healthcare App AQ Amid Push into Healthcare Sector

• Digital leader aims to capture rising cross-generational demand for public and private healthcare services amid demographic shift and urbanization trends.
• The launch of AQ enhances Ant Group’s comprehensive suite of AI solutions for healthcare, enabling medical institutions and doctors to offer more efficient, accessible, and personalized services.

HANGZHOU, China--(BUSINESS WIRE)--Ant Group today launched its AI healthcare app, AQ, to accelerate the company’s entry into the healthcare sector. The app helps users manage their daily healthcare needs with over 100 AI-powered services, including doctor recommendations, medical report analysis, and personalized medical advice. It also connects users to digital services from over 5,000 hospitals and nearly 1 million doctors across China.

By around 2035, over 400 million people, or more than 30% of China’s population, will be aged 60 or older, according to projections from China’s National Health Commission. This demographic shift is expected to significantly increase healthcare demand in the country.

“Ant Group hopes that through AQ, it can provide everyone with a trusted healthcare manager, advancing inclusive healthcare and bringing every Chinese citizen one step closer to a healthier life,” said Cyril Han, CEO of Ant Group.

The AQ app is powered by Ant Group’s Healthcare Large Model, which draws on over a decade of expertise in the healthcare sector. Since 2014, when Ant Group launched its first online hospital appointment-making service on the flagship Alipay digital platform, the company has been supporting the digital and intelligent transformation of China’s healthcare industry.

The Healthcare Large Model, equipped with advanced medical reasoning and multimodal interaction capabilities, has consistently ranked in first place in the HealthBench and MedBench evaluations. Furthermore, it leverages Ant Group’s leading privacy and security technologies to ensure a safe and reliable experience.

Through this model, Ant Group is empowering medical institutions and doctors to offer more efficient, accessible, and personalized services to users with AI-enabled solutions.

Empowering Medical Institutions with Secure and Efficient AI Integration

• Healthcare Large Model Integration
  In March 2025, Ant Group collaborated with IT industry leaders to integrate its advanced healthcare large model into various types of All-in-One Large Model Machine for Healthcare. This solution allows hospitals to deploy AI models on-premises, ensuring efficient and secure use of AI to optimize daily operations and improve patient services.
  

• AI Assistant for Hospital Services
  Ant Group is also helping hospitals develop user-facing applications. Angel, an AI agent developed in collaboration with public medical institutions in China’s Zhejiang Province, has served over 1,000 medical facilities, handling more than 50 million user interactions.
  

• AI Medical Insurance Assistant
  Additionally, Ant Group has supported local basic medical insurance institutions across China in developing Yibaoer, an AI agent designed to assist users with medical insurance-related inquiries.

AI-Assisted Diagnosis and Patient Education: Extending Doctor Capabilities Beyond Time and Place Constraints

• AI Doctor Assistant
  In January 2025, Ant Group completed the acquisition of Haodf, a leading healthcare platform specializing in online doctor consultations. Together, the two sides launched the AI Doctor Assistant, which supports doctors with AI-assisted diagnosis, medical record management, and patient education.
  

• AI Doctor Agents
  Ant Group is also collaborating with nearly 200 prominent doctors in China to develop AI Doctor Agents that provide patients with credible, authoritative healthcare advice and medical guidance. This initiative not only empowers individuals to maintain better health but also supports those with limited access to medical resources, ensuring timely, expert care when it’s needed most.

Through these ongoing initiatives, Ant Group is contributing to the more efficient use of limited medical resources, with the aim of supporting greater medical inclusion.

About Alipay

As the world becomes increasingly digital, Alipay has evolved from a trusted e-wallet into an all-in-one digital platform for daily services, connecting more than one billion consumers to over 80 million merchants across China. Alipay offers users a secure, seamless mobile payment experience and integrates over 10,000 services across sectors like travel, healthcare, tourism, and entertainment. With digital tools like Alipay Tap!, mini-programs, lifestyle accounts, Alipay enables merchants, institutions, and independent software vendors (ISVs) to enhance operational efficiency and effectiveness. In addition, Alipay is developing a new AI-driven open platform by integrating AI agents to deliver smarter, more personalized services to its users as well as facilitating the digital transformation of the service sector.

About Ant Group

Ant Group is a global digital technology provider and the operator of Alipay, a leading internet services platform in China, connecting over one billion users to more than 10,000 types of consumer services from partners. Through innovative products and solutions powered by AI, blockchain and other technologies, Ant Group supports partners across industries to thrive through digital transformation in an ecosystem for inclusive and sustainable development. For more information, visit www.antgroup.com.