Pega Achieves FedRAMP High Status For Its Gen AI Solutions For US Federal Government Clients

Latest designation empowers clients to safely and securely leverage Pega’s gen AI-powered solutions to help drive government efficiency

WALTHAM, Mass.--(BUSINESS WIRE)--Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company™, today announced it has achieved FedRAMP^® High Authority to Operate (ATO) status for its suite of generative AI solutions. Building on its initial FedRAMP High ATO designation from earlier this year, this additional accreditation allows clients using Pega Cloud® for Government to confidently deploy Pega’s latest gen AI-powered innovations by meeting the highest security and compliance standards of the U.S. federal government.

With the intense focus on driving efficiency across the U.S. federal government, many departments are turning to the promise of generative AI to help them better serve their constituents while using fewer resources. As a leader and pioneer in enterprise gen AI, Pega was among the first software companies to offer innovative generative AI tools that help organizations deliver better customer and employee experiences and business outcomes. Now, these proven tools are available to federal agencies in Pega’s secure, reliable, and easily updateable government cloud environment to help improve how they deliver their services nationwide. These solutions include:

• Pega Coach™, always-on AI agent mentors that contextually advises users to help them achieve optimal outcomes.
• Pega Knowledge Buddy™, AI agents that quickly and easily provide answers to specific answers synthesized from content scattered across internal knowledge bases.
• Pega Automate™, automation agents that automate workflow and process steps to free teams from tedious tasks like document analysis and research summarization.
• Pega developer agents, which automate and accelerate deployment, testing, and other repetitive steps in the application development process.

In addition, this new FedRAMP designation also applies to the latest cloud architecture enhancements underpinning Pega Cloud for Government, the fully managed cloud offering empowering government agencies to modernize applications and drive efficiencies. These enhancements provide improved scalability through its microservices architecture and Kubernetes-based container orchestrations, which enable automatic scaling during peak demand times and faster application updating when needed.

The FedRAMP standardization program assessed Pega Cloud for Government across hundreds of security controls for security and risk management vulnerabilities. FedRAMP High ATO status validates that Pega Cloud for Government with generative AI can help mitigate the unique risks associated with cloud computing environments and the sensitive nature of high-impact federal data.

About Pega Cloud for Government
Pega Cloud for Government provides the workflow automation tools, environments, and operational support for some of the largest government agencies worldwide. The solution connects data and systems across operational silos, helping streamline organizational complexity while improving customer service. It also offers government agencies the flexibility to scale to meet new requirements while maintaining compliance with critical government standards. Powered by AWS GovCloud, Pega Cloud for Government can run highly sensitive government workloads with the hardened security and production-grade capabilities government agencies require. For more information, visit www.pega.com/government.

Quotes & Commentary
“Now more than ever, our federal government clients are under tremendous pressure to bring as much efficiency as possible to every corner of their organizations,” said Jen Pratt, general manager, North America government, Pega. “This latest FedRAMP High accreditation allows us to bring our enterprise-class generative AI capabilities used by top commercial organizations worldwide into the public sector. This helps enable federal agencies to accelerate outcomes and provide better experiences to their constituents at reduced costs.”

Supporting Resources

• Product datasheet: Pega Cloud for Government
• Overview: Pega for Government
• Perspective: Pega elevates secure government innovation with FedRAMP certification

About Pegasystems
Pega is The Enterprise Transformation Company that helps organizations Build for Change® with enterprise AI decisioning and workflow automation. Many of the world’s most influential businesses rely on our platform to solve their most pressing challenges, from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help enterprises meet today’s customer demands while continuously transforming for tomorrow. For more information on Pega (NASDAQ: PEGA), visit www.pega.com.

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