JAGGAER Becomes First Source-to-Pay Company to Achieve Elite ISO/IEC 42001 Certification for Artificial Intelligence Management System

Putting responsible and ethical AI at the heart of procurement innovation

RESEARCH TRIANGLE PARK, N.C.--(BUSINESS WIRE)--JAGGAER, a global leader in Source-to-Pay and supplier collaboration, today announced it has achieved ISO/IEC 42001:2023 certification for its Artificial Intelligence Management System (AIMS). This landmark achievement positions JAGGAER as the first company in the Source-to-Pay (S2P) industry to attain this rigorous international standard, underscoring its commitment to the responsible and ethical development and secure deployment of AI technologies.

ISO/IEC 42001 is the world's first AI management system standard, designed to help organizations establish, implement, maintain, and continually improve an AIMS. The standard provides a framework for managing the unique challenges posed by AI systems, focusing on trustworthiness, transparency, accountability, and the mitigation of AI-related risks.

“This certification is more than a compliance milestone—it reflects our belief that AI must be built on trust, transparency, and accountability,” said Gopinath Polavarapu, Chief Digital and AI Officer at JAGGAER. “We’re proud to lead the S2P industry in setting a new bar for responsible AI that helps our customers make smarter, safer decisions.”

The ISO/IEC 42001 certification validates JAGGAER’s systematic approach to managing AI, ensuring that all AI-driven features within the JAGGAER One platform are developed and operated with considerations for ethical implications, data governance, security, and continuous improvement. As AI transforms the procurement landscape, this proactive stance on AI governance is not only critical but also confirms the company’s longstanding track record in delivering advanced, trustworthy solutions.

"Achieving ISO 42001 certification is about delivering real value and confidence to our customers," said Michael Garvin, Chief Information Security Officer at JAGGAER. "It's our commitment that AI is guided by clear, ethical principles to work effectively and fairly for your business. We proactively manage AI risks like security threats and bias, so you can leverage our innovative tools knowing your data and operations are secure. This certification validates that our solutions are built on a foundation of trust and transparency, giving you dependable, high-performing AI you can count on. I would like to congratulate the GRC team and everyone at JAGGAER who helped in this effort."

JAGGAER’s AI-powered solutions are designed to help organizations optimize their procurement processes, enhance supplier relationships, and gain actionable insights from their spend data. This certification further solidifies JAGGAER's position as a trusted partner for businesses embarking on their digital transformation journeys.

About JAGGAER:

JAGGAER is a global leader in enterprise procurement and supplier collaboration, and the catalyst for enhancing human decision-making to accelerate business outcomes. We help organizations to manage and automate complex processes while enabling their highly resilient, accountable, and integrated supplier base. Backed by 30 years of expertise, our proven AI-powered industry-specific solutions, services, and partnerships form JAGGAER One, serving direct and indirect, upstream, and downstream, in settings demanding an intelligent and comprehensive source-to-pay solution. Our 1,200 global employees are obsessed with helping customers create value, transform their businesses, and accelerate their journey to Autonomous Commerce. www.jaggaer.com