NCR Atleos Research Reveals Security and Complexity Management as Top Drivers for Network Infrastructure Investments

ATLANTA--(BUSINESS WIRE)--NCR Atleos Corporation (NYSE: NATL) (“Atleos”) Telecom & Technology (T&T) Division today announced results from its recent survey that explored the factors IT leaders consider when making investment decisions about enterprise networking, including domains like LAN, WAN and network security.

Data was obtained by Technology Business Research from an enterprise networking survey conducted in Q4 2024. For more on the survey, its findings and industry implications, download the whitepaper here.

The study surveyed IT leaders and a broad cross-section of senior IT professionals from 120 U.S.-based organizations across industries such as manufacturing, retail, banking and energy. Key findings from the survey include:

• The top challenges with enterprise networking are security concerns (48%) and the complexity of network management (46%).
• Security and compliance, technology innovation and flexibility of network solutions are the main drivers influencing the surveyed enterprises’ decisions to address network challenges.
• 63% of the companies surveyed use a mix of internal resources and third-party service providers. The more complex tasks tend to be outsourced with 66% of the activities performed by third-party service providers, including network testing and optimization.
• For most industries, a common challenge is bridging Operational Technology and IT domains to drive transformation.
• Security is a persistent need and a top priority for enterprise IT departments, with half of those surveyed (55%) planning to invest in it in the next 12 months.

Enterprises continue to face mounting complexities with the convergence of cloud, on-premises, and legacy infrastructure, along with new technologies like AI, edge computing, private 5G and IoT. In such complex environments, to overcome key challenges it is imperative for businesses to have the expertise to prioritize network and security investments.

“Enterprise leaders need a better understanding of how their investment decisions affect users who rely on their network,” said Sophia Williams, EVP, Customer Service Management & GM, Telecom & Technology, NCR Atleos. “The findings of this research further underscore why we’re laser focused on enhancing customer experience and dealing with complex requirements. With automation, efficiency, optimized cost and simplifying network management we give customers the best value for their investment.”

The T&T business of NCR Atleos is a global provider of managed network services, supporting telecom companies, network technology OEMs, and enterprises in over 160 countries. T&T offers comprehensive services, including field services, remote services, professional services, and managed network security services across various domains, such as LAN/WAN, wireless, SD-WAN/SASE, optical networking, and data centers. T&T supports more than 100 OEM brands and delivers exceptional services to over 200 clients globally. For more information visit the T&T web site: Telecom & Technology | NCR Atleos

About Atleos

Atleos (NYSE: NATL) is a leader in expanding self-service financial access, with industry-leading ATM expertise and experience, unrivalled operational scale including the largest independently-owned ATM network, always-on global services and constant innovation. Atleos improves operational efficiency for financial institutions, drives footfall for retailers and enables digital-first financial self-service experiences for consumers. Atleos is headquartered in Atlanta, Georgia, with approximately 20,000 employees globally.

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