Dynatrace Named a Leader in AIOps in Report by a Leading Independent Research Firm

New report cites the company’s high customer satisfaction with leading Davis^® AI engine

WALTHAM, Mass.--(BUSINESS WIRE)--Dynatrace (NYSE: DT), the leading AI-powered observability platform, today announced that Forrester has named it a Leader in The Forrester Wave™: AIOps Platforms, Q2 2025 report. Forrester evaluated 10 providers on 26 criteria and scored Dynatrace the highest among evaluated vendors in the Current Offering category. A complimentary copy of the report is available here.

AIOps enhances efficiency, reduces operational risks, and improves the quality of service. Dynatrace is uniquely positioned to deliver the benefits of AIOps, combining leading AI and automation capabilities with end-to-end observability to help customers analyze, automate, and innovate faster.

According to Forrester’s evaluation of Dynatrace, “Dynatrace’s Davis AI engine delivers precise root cause analysis and automated remediation, continuously mapping dependencies in dynamic cloud environments for unparalleled observability...Clients that want to lead their peers by embracing the changes that IT operations must make with AI, proactive engagement, and unified platforms should choose Dynatrace.”

Earlier this year, Dynatrace announced the expansion of its AIOps capabilities to accelerate problem resolution and enable customers to adopt a more proactive approach to remediation to help them avoid issues before they occur. The Dynatrace Davis AI engine can now operationalize best practices and recommend resolution paths. This pushes enterprises beyond reactive AIOps to true preventive operations to support reliable applications, operational resilience, automatic paths to resolution, and accelerated delivery of new innovations to market.

Davis AI continues to be differentiated in the market through its ability to enable self-healing and auto remediation, self-protecting through automatic security vulnerability detection, and self-optimizing of systems to help them run more efficiently. This helps organizations better-understand their business, including their AI initiatives, to accurately assess ROI and optimization opportunities.

“Dynatrace combines advanced AI and automation with end-to-end observability to help organizations proactively manage their complex cloud-native and AI-native environments,” said Steve Tack, Dynatrace Chief Product Officer. “Our platform enables teams to analyze, automate, and innovate faster. With advanced AI, automation, and observability capabilities from Dynatrace, our customers are empowered to accelerate their digital transformation and drive the successful adoption of new technologies, including AI and LLMs, while also managing associated multicloud complexity at scale.”

Visit the Dynatrace website to access a complimentary copy of The Forrester Wave™: AIOps Platforms, Q2 2025 report.

Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester’s objectivity here.

About Dynatrace

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights, Dynatrace enables organizations to analyze, automate, and innovate faster to drive their business forward. To learn more about how Dynatrace can help your business, visit www.dynatrace.com, visit our blog and follow us on LinkedIn and X @dynatrace.

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