Liberty Latin America Taps CSG to Rocket Wholesale Growth to New Heights

Unifying operations to drive cost efficiencies, enhance partner experiences and unlock new revenue opportunities across 21 countries

DENVER--(BUSINESS WIRE)--With over 8 million mobile subscribers across Latin America and the Caribbean, Liberty Latin America Ltd. is a leading communications company on a fierce growth trajectory. To deliver a seamless partner experience and optimize for future growth, Liberty Latin America chose CSG^® (NASDAQ: CSGS) to streamline its wholesale business and unify operations across 21 countries and multiple lines of business.

“We aim to serve our wholesale partners with the utmost agility and data-driven insight,” said Sruta Vootukuru, VP, Chief Digital and Carrier Officer, Liberty Latin America. “Having worked with CSG for 25+ years, we knew we could trust the team to bring us the operational efficiency and visibility we needed to engage more effectively with our partners and build for the future. With a stronger partnership ecosystem, we can bring even more cutting-edge, personalized offerings to our customers across Latin America and the Caribbean, setting us up for business growth and differentiation in a booming market.”

Liberty Latin America adopted CSG’s digital wholesale suite to consolidate and optimize wholesale rating, charging and settlement processes, reduce operational expenditures and simplify its partner agreement and business relationship management. With this infrastructure modernization, Liberty Latin America can accelerate time to market, strengthen B2B partner relationships and gain a clearer view of revenue growth opportunities.

“The Latin American and Caribbean telecom markets are poised for powerful growth,” said Ian Watterson, SVP, Go-to-Market, CSG. “As telcos evolve beyond traditional connectivity and expand their partnership ecosystem to offer new digital services, the backend complexity multiplies—and wholesale is not immune to these challenges. Liberty Latin America has taken this dynamic environment in stride, trusting CSG with sweeping operational improvements that allow them to manage their wholesale partner ecosystem with ease and deep insight. It’s an honor for CSG to build on more than two decades of collaboration with Liberty Latin America to help them strengthen partnerships and chart a clear path to future growth.”

Watch our webinar to learn about the radical reinvention of wholesale, navigate operational complexities and set your business up for scalable success.

About CSG

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. Our customer experience, billing and payments solutions help companies of any size make money and make a difference. With our SaaS solutions, company leaders can take control of their future and tap into guidance along the way from our fiercely committed and forward-thinking CSGers around the world.

Want to be future-ready and a change-maker like the global brands that trust CSG? Visit csgi.com to learn more.

About Liberty Latin America

Liberty Latin America is a leading communications company operating in over 20 countries across Latin America and the Caribbean under the consumer brands BTC, Flow, Liberty, and Más Móvil. The communications and entertainment services that we offer to our residential and business customers in the region include digital video, broadband internet, telephony and mobile services. Our business products and services include enterprise-grade connectivity, data center, hosting and managed solutions, as well as information technology solutions with customers ranging from small and medium enterprises to international companies and governmental agencies. In addition, Liberty Latin America operates a subsea and terrestrial fiber optic cable network that connects over 30 markets in the region.

Liberty Latin America has three separate classes of common shares, which are traded on the NASDAQ Global Select Market under the symbols “LILA” (Class A) and “LILAK” (Class C), and on the OTC link under the symbol “LILAB” (Class B).