-

NRC Health Partners with UC Health to Enhance Healthcare Consumer Experience

LINCOLN, Neb.--(BUSINESS WIRE)--NRC Health is proud to partner with UC Health, a relationship designed to support the evolving needs of the patients, consumers, and broader communities UC Health serves.

UC Health will leverage NRC Health’s innovative and trusted Market Insights and Community Insights solutions to truly understand the unique needs, behaviors, and preferences of consumers in today’s complex healthcare landscape.

UC Health is a nationally recognized academic health system serving Greater Cincinnati and Northern Kentucky. The health system is dedicated to advancing medicine and improving the health of all people by fostering groundbreaking medical research and education. The health system’s expert teams combine cutting-edge research with compassionate care, offering patients advanced treatment options for complex medical conditions.

“UC Health is an esteemed organization that shares our vision of building greater Human Understanding across the healthcare journey,” said Helen Hrdy, Chief Operating Officer at NRC Health. “Our solutions bring unrivaled market intelligence to the heart of every business decision. We are eager to see UC Health leverage these insights to further its mission.”

NRC Health’s Market Experience and Consumer Experience solutions are designed to equip healthcare organizations like UC Health with comprehensive data to inform business decisions, build long-term loyalty, and foster trust among healthcare consumers.

Market Insights

Market Insights harnesses the power of more than 300,000 consumer voices annually to measure, track, and assess what matters using over 200 unique metrics in hundreds of U.S. markets. Used by leading hospitals and health systems across the country, Market Insights provides access to the richest syndicated data collection in the healthcare industry, a proprietary report-generating interface, and the opportunity for tailored research solutions to help answer specific business questions.

Community Insights

Community Insights delivers actionable insights to inform pressing healthcare business challenges and identify consumer behaviors, needs, expectations, and experiences. NRC Health has supported more than 200 diverse health systems in getting the insights and voices they need to support a variety of strategic and operational business challenges facing healthcare leaders.

About NRC Health

NRC Health has received the 2025 Best in KLAS Award for Healthcare Experience Management. This recognition independently validates NRC Health’s relentless pursuit of excellence in healthcare through innovation and deep partnerships, bringing together its comprehensive experience management platform, advanced technology, and proven techniques to drive the most human healthcare experiences.

For more than 40 years, NRC Health (NASDAQ: NRC) has led the charge to humanize healthcare and support organizations in their understanding of each unique individual. NRC Health’s commitment to Human Understanding helps leading healthcare systems get to know the patients, consumers, employees, and communities they serve on a human level. Guided by its uniquely empathic heritage, human-centered approach, unmatched market research, and emphasis on consumer preferences, NRC Health is transforming the healthcare experience, creating strong outcomes across the healthcare journey. For more information, email info@nrchealth.com or visit www.nrchealth.com.

More News From NRC Health

NRC Health Announces Board Authorization of $60 Million Share Repurchase Program

LINCOLN, Neb.--(BUSINESS WIRE)--National Research Corporation, dba NRC Health, (NASDAQ: NRC), a leader in healthcare experience improvement solutions, today announced that its Board of Directors authorized a stock repurchase program of up to $60 million of the company’s outstanding common stock through March 31, 2028. NRC Health may repurchase shares from time to time in the open market, through privately negotiated transactions and/or other means in compliance with the Securities Exchange Act...

NRC Health Provides Business Update

LINCOLN, Neb.--(BUSINESS WIRE)--National Research Corporation, dba NRC Health, (NASDAQ: NRC), a leader in healthcare experience improvement solutions, today announced that it has surpassed $152 million in Total Recurring Contract Value (TRCV) as of March 4, 2026, representing an all-time high in the metric for NRC Health. TRCV represents the amount of revenue projected to be recognized over the next 12 months from renewable contracts and is calculated consistent with the definition previously d...

NRC Health Named #1 Best in KLAS Again for Healthcare Experience Management

LINCOLN, Neb.--(BUSINESS WIRE)--NRC Health, a leader in healthcare-built technology and data-driven insights advancing Human Understanding in care delivery, today announced it has received the 2026 Best in KLAS Award for Healthcare Experience Management for the third time in four years. This honor highlights NRC Health’s long-standing leadership in healthcare experience management, built on more than 40 years of innovation and collaboration. “This recognition reflects the dedication of our team...
Back to Newsroom