The Adecco Group expands partnership with Bullhorn and accelerates digital transformation with agentic AI

Bullhorn boosts operational efficiency for the Adecco Group, supporting double-digit improvement in fill rates and lower time to fill

BOSTON--(BUSINESS WIRE)--The Adecco Group, the world’s leading talent solutions company, today announced an expanded partnership with Bullhorn, the global leader in software for the staffing and recruitment industry, to extend Bullhorn Recruitment Cloud across new markets and infuse AI across its entire recruitment workflow.

Adecco Group extends Bullhorn Recruitment Cloud to new markets

The Adecco Group aims to reimagine delivery processes and embed AI agents into its workflow. The Adecco Group and Bullhorn partnership began in 2016, with 1,300 recruiters using Bullhorn ATS and Bullhorn Automation solutions, and in the eight years since, the partnership has grown to 23,000 recruiters. Under the new agreement, the number of Adecco Group recruiters using Bullhorn Recruitment Cloud and AI will increase by 20%, with new deployment in Germany, Italy, and its small and medium markets worldwide — a move designed to transform the client experience and boost profitability.

Bullhorn Recruitment Cloud, an AI-first, enterprise-grade solution built on the Salesforce platform, provides Adecco Group with the scalability needed to unify data from across the company’s 40 disparate systems. Bullhorn Recruitment Cloud offers a single source of truth that enables recruiters to fill jobs faster, engage job seekers more efficiently, and create a platform that unlocks the value of AI and automation.

Bullhorn brings unmatched industry expertise to the Salesforce platform. Bullhorn Recruitment Cloud is used daily by over 100,000+ recruiters worldwide, including 4 of the 5 largest global staffing firms. Bullhorn is the #1 Salesforce ISV for recruitment and a top 10 global ISV on the app exchange.

“We are proud to strengthen our partnership with Bullhorn. We are committed to leveraging advanced AI and digital tools to enhance frontline systems and drive profitable growth at the Adecco Group,” said Caroline Basyn, the Adecco Group Chief Digital and IT Officer. “Our transformation is focused on equipping all our business units with cutting-edge technology. The integration of Bullhorn Recruitment Cloud is a core element of our IT, Digital, and AI strategy, supporting process improvement that will deliver globally consistent operational standards and significantly improve customers’ experience.”

Bullhorn AI boosts productivity and profitability for Adecco Group

As part of the partnership, the Adecco Group commits to leveraging advanced AI to enhance recruiter productivity and profitable growth. To date, Bullhorn Recruitment Cloud has supported the Adecco Group’s goals of using technology to improve customer experience, including through a double-digit improvement in fill rates and lower time to fill, while providing a cohesive and efficient workflow. With an expanded partnership with Bullhorn and advancements in AI, Adecco Group endeavors to extend this momentum in more markets moving forward.

Nearly 30% of recruiter time is spent weekly on searching for candidates to match to roles. Adecco Group will deploy Bullhorn AI Search and Match, the most accurate and comprehensive AI-powered search and match solution on the market, to fully automate candidate matching, allowing recruiters to focus on the most qualified candidates, saving them valuable time and increasing fill rates.

To modernize operations and meet the complex and changing needs of the recruitment industry, Adecco Group relies on a combination of Bullhorn AI and Salesforce Agentforce. With Bullhorn AI and Agentforce, Adecco Group sharpens its competitive edge, outpacing the market on improved fill rates, time to fill, and a better candidate experience.

“AI will be a force multiplier for the recruitment industry, enabling incredible levels of high-touch service to both talent and clients,” said Denis Machuel, CEO of the Adecco Group. “We believe that AI has the power to completely transform the recruitment industry, adding value and efficiency at every step of the hiring process. With Bullhorn as our partner, we can achieve operational efficiency, recruiter productivity, and profitability now, on a tech stack built for the future.”

“This is a head-turning moment for the recruitment industry,” said Art Papas, Bullhorn CEO and founder. “With an increase in available AI products and an intense pressure on staffing firms to differentiate in the current market, the time for transformation is now.” Papas continued, “Adecco Group gets it. They understand that AI is a game-changer for the industry, and firms that embrace it earlier will have a head-start in realizing its full potential as they advance in their digital transformation journey.”

Learn more about Bullhorn Recruitment Cloud and Bullhorn AI.

About the Adecco Group

The Adecco Group is the world’s leading talent company. Our purpose is making the future work for everyone. Through our three global business units - Adecco, Akkodis and LHH - across 60 countries, we enable sustainable and lifelong employability for individuals, deliver digital and engineering solutions to power the Smart Industry transformation and empower organisations to optimise their workforces. The Adecco Group leads by example and is committed to an inclusive culture, fostering sustainable employability, and supporting resilient economies and communities. The Adecco Group AG is headquartered in Zurich, Switzerland (ISIN: CH0012138605) and listed on the SIX Swiss Exchange (ADEN).

About Bullhorn

For the past 25 years, Bullhorn has dedicated itself to building industry-leading, cloud-based software for the staffing and recruitment industry. Through partnerships with 10,000 customers globally, Bullhorn has built a vast knowledge base of recruitment best practices and deep domain expertise to help firms scale their businesses. Founder-led and headquartered in Boston, Bullhorn employs 1,500 people across 14 countries focused on delivering an incredible customer experience – its core mission. To learn more, visit www.bullhorn.com or follow Bullhorn on LinkedIn or X.