70% of the NRF’s Top 100 Retailers Trust UKG to Help Build Better People Experiences

Key Points

• UKG’s Michael C. Bush, CEO of Great Place To Work, and Brian Cornell, CEO of Target, will deliver January 12 keynote about culture’s influence on navigating volatility and fueling long-term growth
• AI agents integrated into the UKG Pro^® suite will reduce the time spent on highly manual, error-prone processes so store associates and operations leaders can focus on strategic initiatives
• UKG Pro delivers industry leading HCM and workforce management technology to empower employees to be more productive to fuel business success

LOWELL, Mass. & WESTON, Fla.--(BUSINESS WIRE)--UKG, a leading provider of HR, payroll, workforce management, and culture solutions, today announced it will take the main stage at the National Retail Federation’s (NRF) 2025 Retail's Big Show, on January 12 in New York City. Michael C. Bush, CEO of UKG’s Great Place To Work, will deliver a keynote session alongside Brian Cornell, CEO of Target, and two of Target’s leaders to discuss the critical role of team and culture in navigating volatility and fueling long-term growth in retail.

“Being a great place to work helps fuel a great place to shop, and propels successful retailers for years to come,” said Michael Bush, CEO of UKG’s Great Place To Work. “With solutions tailored to retailers of all sizes with features that support both corporate and frontline employees, only UKG’s Great Place To Work has the data to turn HR metrics into opportunities to drive productivity and culture forward.”

UKG technology, such as UKG Pro Workforce Management^TM, is used by 70% of the NRF’s Top 100 Retailers to create great workplace experiences using real-time data insights that drive business performance and productivity. With a deep understanding of the retail industry, its business challenges, and its nuances, agentic AI-powered UKG solutions focus on three core areas to support retail organizations: creating an exceptional employee experience, optimizing the workforce, and driving digital transformation.

Recent UKG data shows that 55% of all frontline workers crave flexibility — which jumps to 79% for retail employees who want flexible hours and self-scheduling abilities. Powered by UKG Bryte^TM, the UKG Pro suite uses AI to glean real-time people and culture insights that may otherwise remain hidden, including showcasing data to help staff appropriately and forecast long-term workforce needs while giving employees flexibility and improved work-life balance. Top retailers around the world also turn to UKG to improve productivity, performance, and communications with enhanced solutions such as:

• Advanced scheduling that accounts for employee preferences, skills, and store needs to create dynamic schedules that work for the people and the business.
• UKG Strategic Workforce Planning to empower collaboration between HR, operations, and finance teams to proactively identify long-term frontline workforce demands.
• UKG Talk^®, which helps retailers foster real-time communication and collaboration across the workforce to enhance engagement, streamline operations, and keep frontline employees connected.
• UKG Wallet ^TM, an earned wage access and financial wellness platform that transforms how employees are paid by providing on-demand access to wages once a shift has been worked.
• UKG Great Place To Work^® Hub, which transforms HR data into actionable opportunities to connect culture initiatives to business outcomes.

“UKG has simplified life for our frontline staff. Our UKG team understands our unique needs and are dedicated to our success,” said Jessica Foster, senior HR operations manager at Leslie’s, Inc., which uses the UKG Pro suite to simplify life for the thousands of hourly associates, pool and spa care experts, and service technicians at 1,000 retail stores across the country. “The overall support from UKG gives me confidence as I lead the HR operations team to fulfill the needs of our employees.”

Join the keynote with Bush and Cornell on Sunday, January 12 from 2:00-2:30pm ET in the Javits North, Level 5, SAP Theater. Attendees are also encouraged to schedule a meeting with UKG at their convenience, or they can stop by booth #5020 for a demo.

About UKG

At UKG, our purpose is people. We are on a mission to inspire every organization to become a great place to work through HCM technology built for all. More than 80,000 organizations across all sizes, industries, and geographies trust UKG HR, payroll, workforce management, and culture cloud solutions to drive great workplace experiences and make better, more confident people and business decisions. With the world’s largest collection of people data, work data, and culture data combined with rich experience using artificial intelligence in the service of people, we connect culture insights with business outcomes to show what’s possible when organizations invest in their people. To learn more, visit ukg.com.

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