Unite Us Launches Upgraded Analytics Product to Optimize Organizational Impact

New User Performance Dashboard delivers more robust metrics and analysis tools, strengthening Unite Us dedication to addressing the service challenges faced by social care organizations.

NEW YORK--(BUSINESS WIRE)--Unite Us, the nation’s trusted technology partner for social care transformation, announces the launch of its Premium User Performance Dashboard (UPD), an advanced analytics tool integrated within the Unite Us platform. The dashboard is a significant upgrade to the platform’s user analytics capabilities, enabling users to gain deeper insights into organizational productivity and community impact.

Built on Unite Us Insights capabilities, the Premium UPD offers a comprehensive view of user adoption and engagement across more than a dozen key metrics at both the individual and organizational levels. Combined with customizable tools for goal setting, comparison analysis, and segmentation, users can track performance trends, identify resource gaps, and optimize resource allocation with precision, allowing organizations to optimize their impact and stay ahead in the evolving social care landscape.

A streamlined user experience is at the heart of this enhanced offering. Premium UPD has been thoughtfully designed to address users’ biggest challenges by offering sophisticated, data-driven tools through a user-friendly interface that makes it easy to drive their mission and boost impact in the community. Those high-value use cases include:

• Gain Actionable Insights: Uncover usage trends, identify underutilized features, and pinpoint areas for improvement through real-time, detailed analytics.
• Align with Strategic Objectives: Set customizable performance goals to ensure user engagement aligns directly with organizational priorities.
• Optimize Platform Utilization: Leverage segmentation options and customizable metrics to identify gaps and drive strategic interventions.
• Enhance Operational Efficiency: Utilize detailed metrics and dynamic visualizations to effectively allocate resources and streamline service delivery.
• Maximize Long-Term Impact: Track key engagement metrics, set strategic performance goals, and ensure maximum workforce value for lasting positive outcomes.

“The User Performance Dashboard marks an exciting milestone for Unite Us as we continue to innovate the platform to enhance value for users, ultimately enabling their ability to drive impact in their communities,” said Raffaele Breaks, chief product and technology officer at Unite Us. “This dashboard offers our partners a deeper understanding of user engagement and performance, redefining how organizations measure success on our platform and empowering them to make data-driven, scalable decisions.”

The Premium UPD builds on the capabilities of the Core UPD, an integrated metrics tool available to all Unite Us users at no cost. The Premium version unlocks the advanced features, such as additional metrics, comparison and goal-setting tools, and more comprehensive metrics and visualizations. Contact Unite Us today at uniteus.com/contact/ to learn more about the Premium UPD.

About Unite Us

Unite Us is the nation’s premier technology provider for transforming social care. Our advanced product suite is used to streamline processes, send and track referrals, and facilitate Medicaid eligibility and reimbursements across government, healthcare, health plans, and community organizations. The first of its kind, our closed-loop referral system prioritizes privacy and dignity and has integrated data and analytics tools used to measure impact, optimize programs, and shape policy. With over 1.5M services, we host the nation’s largest network of nonprofits dedicated to improving whole-person health. Learn more at UniteUs.com and LinkedIn.