CommunityWFM Earns its Second Consecutive Great Place To Work Certification

100% of employees voted CommunityWFM as a great place to work for the second consecutive year and the company joins an exclusive list of the highest tier workplaces among all companies

RICHARDSON, Texas--(BUSINESS WIRE)--CommunityWFM, one of the premier contact center workforce management software solutions in the industry, is proud to be Certified™ by Great Place To Work®. The prestigious award is based entirely on what current employees say about their experience working at CommunityWFM. This year, 100% of employees said it’s a Great Place To Work – 43 points higher than the average U.S. company.

Great Place To Work® is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention, and increased innovation.

"Achieving consecutive Great Place To Work certifications is a significant accomplish for any corporate culture," says Sarah Lewis-Kulin, the Vice President of Global Recognition at Great Place To Work. "The most recent perfect score obtained by CommunityWFM is rarely achieved by any company and is a true indicator of their unwavering commitment to employee happiness."

"We are thrilled to receive this recognition from Great Place to Work for the second straight year," said Todd Cotharin, Chief Operating Officer of CommunityWFM. "The unanimous positive feedback is unprecedented for our industry and we take tremendous pride in creating and maintaining a culture that everyone is proud to be a part of."

CommunityWFM offers employees a flexible work environment with an emphasis on innovation, collaboration, and creativity. Founded in 2005, the company is the world's largest contact center workforce management software company and continues to provide elite level benefits and opportunities to all of its employees.

According to Great Place To Work research, job seekers are 4.5 times more likely to find a great boss at a Certified great workplace. Additionally, employees at Certified workplaces are 93% more likely to look forward to coming to work, and are twice as likely to be paid fairly, earn a fair share of the company’s profits, and have a fair chance at promotion.

Looking to grow your career at a company that puts its people first? Visit our careers page at https://www.communitywfm.com/careers.

About CommunityWFM

CommunityWFM provides a unique, modern, and automated approach to contact center workforce management technology. After spending over a decade combining forecasting, scheduling, intraday management, adherence monitoring, mobile capabilities, and more into a single application, the CommunityWFM solution remains unmatched in its sophistication and maturity. With two product versions, Enterprise and Essentials, CommunityWFM is delivered to customers and partners with a passion for service and world-class deployment and onboarding methodologies. Leading companies spanning many different geographies and industries rely on CommunityWFM every day as the backbone of their contact center operations.

To learn more about the product or to join our reseller network, visit us at www.CommunityWFM.com. You can also find us on LinkedIn and X (formerly Twitter).

About Great Place to Work Certification™

Great Place To Work® Certification™ is the most definitive "employer-of-choice" recognition that companies aspire to achieve. It is the only recognition based entirely on what employees report about their workplace experience – specifically, how consistently they experience a high-trust workplace. Great Place to Work Certification is recognized worldwide by employees and employers alike and is the global benchmark for identifying and recognizing outstanding employee experience. Every year, more than 10,000 companies across 60 countries apply to get Great Place To Work-Certified.

About Great Place To Work®

As the global authority on workplace culture, Great Place To Work® brings 30 years of groundbreaking research and data to help every place become a great place to work for all. Their proprietary platform and For All™ Model helps companies evaluate the experience of every employee, with exemplary workplaces becoming Great Place To Work Certified™ or receiving recognition on a coveted Best Workplaces™ List.

Learn more at greatplacetowork.com and follow Great Place To Work on LinkedIn, Twitter, Facebook and Instagram.