Tavant Launches LO.ai: AI-Powered Product to Empower Loan Officers and Borrowers

Unveiled at MBA’s Annual Convention & Expo 2024, LO.ai boosts loan pull-through rates, reduces loan manufacturing costs, and automates loan officer training

SANTA CLARA, Calif.--(BUSINESS WIRE)--Tavant, a Silicon Valley-based provider of AI-powered digital lending technologies, announced today the availability of a new product, LO.ai, that augments its widely-adopted AI-powered digital lending platform, Tavant’s Touchless Lending® product. This latest addition complements the company’s digital lending platform, further driving down origination costs by applying generative AI and straight-through processing to the sales process. This enables a lender to drive down the overall sales expense, while increasing borrower confidence with automated tools to educate customers and close more loans faster.

The addition of the LO.ai further amplifies the efficiencies gained from Touchless Lending by applying generative AI technology to the sales process to:

• Reduce pipeline fallout and increase lead conversion
• Decrease sales expense by assigning higher cost, seasoned loan officers to complex deals
• Lessen the onboarding time required for new loan officers to be productive
• Enable borrowers by providing the knowledge, data and tools to make confident and insights-driven decisions.

Hassan Rashid, CRO at Tavant, said, “We are committed to providing comprehensive AI solutions that drive enhanced performance, efficiency, and customer experience while significantly reducing origination cost and empowering and enabling borrowers. Tavant’s goal is to meet the needs of our lender customers, help borrowers confidently make the largest lifetime financial decisions, and put them on the path to generational wealth. With the addition of LO.ai, Tavant’s Touchless Lending platform now addresses the full spectrum of a lender’s overall costs, both origination and sales expense.”

LO.ai leverages advanced compliant AI technology that anonymizes, masks and tokenizes sensitive data, ensuring the security of corporate, private, and borrower PII data. This enables Tavant to implement risk mitigations and operational controls while ensuring compliance with regulations such as TILA RESPA, TRID, Agency Guidelines, etc.

As a leading Fintech software and solutions provider for more than 20 years, Tavant proactively anticipates customer needs and adjusts accordingly to provide the right configurable solutions. Tavant’s Touchless Lending® product suite, which now includes experiences not just for home buyers, brokers, and loan officers but also for underwriters, realtors, servicers, and more, maximizes data-driven decision-making to solve even the most complex lender and borrower challenges. Tavant’s growing customer base originates one out of every three home loans in the United States.

About Tavant

Headquartered in Santa Clara, Calif., Tavant is a digital products and solutions company that provides impactful results to its customers across North America, Europe, and Asia-Pacific. Founded in 2000, the company employs more than 3000 people and is a recognized top employer. Tavant is creating an AI-powered intelligent lending enterprise by reimagining customer experiences, driving operational efficiencies, and improving collaboration.

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