145-Provider Multi-Specialty Practice Leverages eClinicalWorks RCM Solutions

New York-based Middletown Medical witnesses significant improvements, including reduced days in AR, reduced claim rejections, and decreased claims submission lag

WESTBOROUGH, Mass.--(BUSINESS WIRE)--eClinicalWorks®, the largest ambulatory cloud EHR, announced that Middletown Medical, a New York-based multi-specialty practice, witnessed significant improvements by implementing eClinicalWorks Cloud EHR and Revenue Cycle Management (RCM). By leveraging the system capabilities to the fullest, the practice reduced claim rejections, decreased claims submission lag, and secured substantial savings on return on investment (ROI).

Most notably since integration, handling workers’ compensation client claims has been revolutionized. From manually submitting these claims by paper, the practice now implements an electronic submission process, significantly improving cost savings.

"The integration of eClinicalWorks RCM solutions was the catalyst for our positive operational changes,” said Darcy Shepard, chief executive officer of Middletown Medical. “At Middletown Medical, we consistently strive to improve the quality and efficiency of our services. This innovative technology dramatically reduced our claim rejections, streamlined our claim submission process, and decreased claim submission lag. Furthermore, we eliminated the need for manual adjustments to a significant number of claims monthly. The digitization of our workers' compensation client claims has not only led to significant cost savings but also contributed to environmental sustainability. Our partnership with eClinicalWorks is an investment in our continued pursuit of healthcare excellence."

Girish Navani, chief executive officer and co-founder of eClinicalWorks said, "Through our innovative eClinicalWorks RCM solutions, fully supported by a smart, cloud-based EHR, Middletown Medical can elevate their existing operations and care models for future growth. We are proud to deliver an industry-leading RCM solution with superior quality, exceptional customer service, and a remarkable first-pass acceptance rate of 98% or more."

Middletown Medical is a multi-specialty practice with over 145 providers across 22 locations in New York and surrounding areas. They provide high-quality primary, urgent, and specialty care, offering a full range of services that cater to the unique health requirements of their patient population. By combining the latest technological advancements and medical research, Middletown Medical seeks to improve its services while delivering exceptional patient care.

eClinicalWorks offers innovative, unified solutions that enhance interoperability, practice management, and patient engagement. eClinicalWorks solutions help healthcare providers optimize resources, focus on patient care, improve healthcare outcomes, and reduce costs.

About Middletown Medical

Middletown Medical is a multispecialty practice serving Orange County, Sullivan, and Ulster Counties, NY, and its surrounding areas. Our organization comprises a dedicated team of doctors, nurses, and medical professionals who provide high-quality primary, urgent, and specialty care that is personal, professional, and patient-focused. Middletown Medical combines the latest technological advancements and medical research with personal patient care, offering a full range of services that cater to the unique health requirements of our community. We are your trusted partner in health, offering care when you need it, where you need it. For more information, visit https://middletownmedical.com/.

About eClinicalWorks

eClinicalWorks was founded in 1999 to help digitize paper charts for ambulatory practices. Today, eClinicalWorks leads the nation in innovation with cloud-based solutions for Electronic Health Records and Practice Management. In addition, we help ambulatory practices, specialists, health centers, urgent care facilities, and hospital systems manage their revenue cycle, patient relationships, and Population Health initiatives. More than 180,000 providers and 1 million medical professionals rely upon the power and scalability of the eCW Cloud for flexible clinical documentation, better front-office workflows, and more efficient billing driven by Robotic Process Automation. We combine innovation, leading-edge technology, and a commitment to patient safety to enable practices to grow and thrive amid the challenges of 21st-century healthcare. For more information, visit www.eclinicalworks.com, follow us on Facebook and Twitter, or call [phone].