Astound Broadband and Astound Business Solutions Launch Symmetrical 5 Gigabit Internet Service for Residential and Business Use

Organizations Receive “Best ISP” Designations in PC Magazine 2024 Readers’ Choice Awards

PRINCETON, N.J.--(BUSINESS WIRE)--Astound Broadband and Astound Business Solutions, award-winning providers of high-capacity and secure connectivity for residential and business customers, today announced the launch of Astound 5 Gig, a symmetrical 5 Gigabit internet service. Now available for residential and small business customers in many of Astound’s fiber markets, the new offering brings vastly enhanced levels of speeds, connectivity and productivity, all supported by Astound’s robust fiber-powered network.

This latest news follows the announcement that Astound Broadband and Astound Business Solutions were each named “Best ISP” in PC Magazine 2024 Readers’ Choice Awards, in categories tied to business and residential service. Astound’s residential internet was voted as one of the best in Customer Service, Speed, Reliability, and Overall Satisfaction. Astound Business Solutions was voted #1 in Overall Satisfaction as well as 10 other categories, including Setup, Reliability, Speed, and Ease of Use.

Astound’s fiber-powered network supports symmetrical 5 Gig upload and download speeds, along with lower latency and increased capacity. For residential users, this means sharing pictures and videos as fast as they stream, on multiple devices at the same time. With less latency, activities like gaming and streaming entertainment are more responsive than ever for those at home, while business users can simultaneously deploy high-bandwidth applications and collaboration tools, improving productivity without compromising capacity.

Powered by eero’s fastest mesh Wi-Fi 7 system, eero Max 7, Astound 5 Gig is built for accelerated streaming and downloading, able to accommodate more than 200 devices at the same time. With two 10 GbE ports, eero Max 7 can deliver wired speeds up to 9.4 Gbps, and wireless speeds up to 4.3 Gbps. It is ideal for applications like gaming, as well as business uses that require high throughput and low latency, with eero’s patented TrueMesh technology and advanced online security included. Initial markets include portions of Maryland, Illinois, Texas, New York City, Pennsylvania, Washington, Oregon, California, with availability expanding continuously.

“Simply put, Astound 5 Gig is our best internet ever, whether for residential or small business use,” said Jim Holanda, Astound CEO. “Our customers are responding with a resounding ‘yes’ to Astound’s high quality service, reliability, and customer service which were highlighted in the PC Magazine 2024 Readers’ Choice Awards.”

In addition, Astound has also received recognition from Forbes Home as the 2024 Best Internet Provider in eight residential markets across the U.S. including Chicago, New York City, Corpus Christi TX, Dallas TX, Portland OR, Philadelphia PA, San Antonio TX, and Seattle WA, reaffirming Astound's commitment to delivering the best services year after year. Astound also received the 2024 Top Workplaces USA award based upon feedback gathered from Astound employees.

Astound’s fiber-powered internet speeds now range from 300/300 Mbps to 5 Gig internet at 5000/5000 Mbps symmetrical speeds. The ideal speed for an individual household or a small business depends on the number of connected devices and their online usage needs.

Those interested can check availability at their address to see if Astound offers 5 Gig in a specific area by visiting astound.com. Astound’s fiber-powered internet plans are highly competitive in every market served. Prices vary based on location and desired speed.

About Astound Broadband

Astound Broadband (astound.com) is the sixth largest cable operator in the U.S., providing award-winning high-speed internet, broadband communications solutions, TV, phone services and fiber optic solutions for residential and business customers across the United States. Astound Broadband is comprised of organizations formerly known as RCN, Grande Communications, Wave Broadband, and enTouch. The company services Chicago, Indiana, Eastern Pennsylvania, Massachusetts, New York City, Maryland, Washington, D.C., Texas, and regions throughout California, Oregon, and Washington.

About Astound Business Solutions

Astound Business Solutions provides IT leaders with high-capacity, secure connectivity for their mission-critical applications while increasing overall agility and responsiveness. A part of Astound Broadband, the award-winning national telecommunications provider offers advanced solutions that are delivered over a diverse, carrier-grade network that provides the speed, bandwidth, and reliability businesses need to support growing data demands. With coast-to-coast connectivity to over 75,000 business customers, Astound Business Solutions maintains a local, customer-centric approach, with dedicated industry experts on-hand around the clock to help businesses stay on top of today’s evolving IT technology and remain competitive in their markets. Visit astound.com/business.