AngelEye Unveils Major Enhancements in NICU Family Engagement with Upgraded Platform

Updated portal streamlines workflows, enhances connection, and builds a future-ready infrastructure for families and care teams

NASHVILLE, Tenn.--(BUSINESS WIRE)--AngelEye Health, the leading technology provider for neonatal and pediatric family engagement services, is announcing Version 5 of its platform, delivering a major advancement to its family and clinical engagement portal. Designed with both parents and NICU care teams in mind, the upgrade delivers a more user-friendly experience, advanced features based on customer feedback, and a foundation for future innovation.

The updated engagement portal serves as a centralized hub to connect parents with their infants and caregivers. The Version 5 upgrade:

- Delivers a more user-friendly experience
- Adds top-requested functionality based on hospital partners’ feedback
- Provides a foundation to integrate future products easily

"While our NICU engagement technology has been continually updated over the last several years, we knew it was time for a leap forward," said Christopher Rand, chief executive officer at AngelEye. "By listening to our customers and observing industry trends, Version 5 is a direct result of our unwavering commitment to innovation for both our current partners and the NICU community as a whole.”

Version 5 offers improved performance for NICU staff with new functionalities that streamline workflows and enhance patient care. The platform is also designed to integrate seamlessly with solutions on AngelEye’s 2024 roadmap.

“We believe this upgrade represents a major step towards revolutionizing the NICU experience for families and care teams alike, demonstrating our dedication to being the leading provider of cutting-edge solutions that empower staff and support families every step of the way,” continued Rand.

Version 5 will be available to existing customers in the coming months. A seamless upgrade process will ensure there is no disruption to services. Version 5 will be the standard platform for new customers, offering the latest technology in NICU communication and engagement.

Across more than 200 NICUs nationwide, AngelEye’s family engagement solutions are becoming the standard. 95% of families actively engage daily on the platform, with 10 million virtual visits in 2023 alone. These solutions drive better outcomes, and more informed families with stronger relationships with their care teams.

About AngelEye Health

AngelEye Health deeply understands the value that family engagement and family-centered care bring to the neonatal and pediatric intensive care environment. We provide a complete HIPAA-compliant platform to integrate parents simply and seamlessly into the child’s care team. Our approach has a proven positive impact on the quality of the family experience, care delivery workflows for the dedicated bedside team, and patient outcomes. From admission to discharge, AngelEye positively impacts staff, families, and patients along the journey and ultimately to a successful transition home. The company has been named twice to the Inc. 5000 listing of America’s Fastest-Growing Private Companies. For more information, visit www.angeleyehealth.com