-

AM Best Removes From Under Review With Negative Implications and Affirms Credit Ratings of GuideOne Insurance Companies’ Members

OLDWICK, N.J.--(BUSINESS WIRE)--AM Best has removed from under review with negative implications and affirmed the Financial Strength Rating (FSR) of A- (Excellent) and the Long-Term Issuer Credit Ratings (Long-Term ICR) of “a-” (Excellent) of GuideOne Insurance Company and its wholly owned subsidiaries, collectively referred to as GuideOne Insurance Companies (GuideOne). The outlook assigned to these Credit Ratings (ratings) is negative. All companies are domiciled in West Des Moines, IA. See below for a detailed listing of all companies and ratings.

The ratings reflect GuideOne’s balance sheet strength, which AM Best assesses as very strong, as well as its marginal operating performance, neutral business profile and appropriate enterprise risk management.

These rating actions follow a strategic capital investment of $200 million made by Bain Capital Insurance (Bain), which closed on Dec. 29, 2023. The Mutual Group (TMG) was created by Bain’s acquisition of GuideOne Insurance Company's operational platform. TMG will act as a full-service insurance operations service provider for small to mid-sized mutual insurance operations, with GuideOne being the first client for the new enterprise. The investment puts GuideOne in a much stronger capital position following significant surplus deterioration in 2022, driven by a net loss along with unrealized capital losses, as well as some deterioration through third quarter 2023 due to continued underwriting losses and other losses.

The negative outlooks reflect the continued pressure on GuideOne’s balance sheet strength assessment as unprofitable underwriting performance related to the specialty business has negatively impacted its capital levels in recent years. AM Best recognizes the significant actions the company has recently taken, including the exit of the specialty business, to improve its capital position and underwriting results.

The FSR of A- (Excellent) and the Long-Term ICRs of “a-” (Excellent) have been removed from under review with negative implications with a negative outlook assigned for the subsidiaries of GuideOne Insurance Company:

  • GuideOne Specialty Insurance Company
  • GuideOne America Insurance Company
  • GuideOne Elite Insurance Company
  • GuideOne National Insurance Company
  • GuideOne Property & Casualty Insurance Company

This press release relates to Credit Ratings that have been published on AM Best’s website. For all rating information relating to the release and pertinent disclosures, including details of the office responsible for issuing each of the individual ratings referenced in this release, please see AM Best’s Recent Rating Activity web page. For additional information regarding the use and limitations of Credit Rating opinions, please view Guide to Best's Credit Ratings. For information on the proper use of Best’s Credit Ratings, Best’s Performance Assessments, Best’s Preliminary Credit Assessments and AM Best press releases, please view Guide to Proper Use of Best’s Ratings & Assessments.

AM Best is a global credit rating agency, news publisher and data analytics provider specializing in the insurance industry. Headquartered in the United States, the company does business in over 100 countries with regional offices in London, Amsterdam, Dubai, Hong Kong, Singapore and Mexico City. For more information, visit www.ambest.com.

Copyright © 2024 by A.M. Best Rating Services, Inc. and/or its affiliates. ALL RIGHTS RESERVED.

Contacts

Joni Cerbone
Senior Financial Analyst

+1 908 882 1690
joni.cerbone@ambest.com

Rosemarie Mirabella
Director
+1 908 882 2125
rosemarie.mirabella@ambest.com

Christopher Sharkey
Associate Director, Public Relations
+1 908 882 2310
christopher.sharkey@ambest.com

Al Slavin
Senior Public Relations Specialist
+1 908 882 2318
al.slavin@ambest.com

AM Best


Release Versions
Hashtags

Contacts

Joni Cerbone
Senior Financial Analyst

+1 908 882 1690
joni.cerbone@ambest.com

Rosemarie Mirabella
Director
+1 908 882 2125
rosemarie.mirabella@ambest.com

Christopher Sharkey
Associate Director, Public Relations
+1 908 882 2310
christopher.sharkey@ambest.com

Al Slavin
Senior Public Relations Specialist
+1 908 882 2318
al.slavin@ambest.com

Social Media Profiles
More News From AM Best

Best’s Market Segment Report: US Health Insurers Seek to Improve Underwriting Performance in 2026 Amid More-Pronounced Pressures

OLDWICK, N.J.--(BUSINESS WIRE)--A combination of higher-than-expected utilization, claims costs, acuity and cost of care across all lines led to the U.S. health insurance segment’s net income dropping by nearly 20% through three quarters of 2025, as compared with the same prior-year period, according to a new AM Best report. The annual Review & Preview Best's Market Segment Report, “US Health Insurers Seek to Improve Underwriting Performance in 2026,” states that over the past two years, pl...

AM Best Affirms Credit Ratings of Fidelity Life Assurance Company Limited

SINGAPORE--(BUSINESS WIRE)--AM Best has affirmed the Financial Strength Rating of A- (Excellent) and the Long-Term Issuer Credit Rating of “a-” (Excellent) of Fidelity Life Assurance Company Limited (Fidelity Life Assurance) (New Zealand). The outlook of these Credit Ratings (ratings) is stable. The ratings reflect Fidelity Life Assurance’s balance sheet strength, which AM Best assesses as very strong, as well as its adequate operating performance, neutral business profile and appropriate enter...

AM Best Affirms Credit Ratings of The Cigna Group and Its Subsidiaries

OLDWICK, N.J.--(BUSINESS WIRE)--AM Best has affirmed the Financial Strength Rating (FSR) of A (Excellent) and the Long-Term Issuer Credit Ratings (Long-Term ICR) of “a+” (Excellent) of the key U.S. life/health subsidiaries and Europe-based insurance companies of The Cigna Group (Cigna) (headquartered in Bloomfield, CT) [NYSE: CI]. The majority of Cigna’s core U.S. health insurance entities are collectively referred to as Cigna Life & Health Group. In addition, AM Best has affirmed the Long-...
Back to Newsroom