Greenspan Adjusters International Extends Expertise to Assist Policyholders in Navigating Aftermath of British Columbia Wildfires

KELOWNA, British Columbia--()--Amid the devastation caused by the Kelowna and Shuswap wildfires, Greenspan Adjusters International announced today that its team of public adjusters is on the ground in British Columbia and ready to support displaced families and business owners to ensure they are armed with the knowledge and tools needed to navigate the laborious insurance claims process.

“Being here in BC, we’re witnessing the destruction firsthand,” said Steve Severaid, Greenspan Adjusters International President. “We mourn the toll this disaster will take on families and local business owners for years to come. Even after these good and hardworking people have suffered tremendous losses, they are left with the strenuous battle of dealing with insurance claims.”

The 2023 wildfire season in British Columbia has now officially surpassed the 2018 season as the most destructive ever recorded according to area burned. With over 2 million hectares burned, 200 structures destroyed, and fires continuing to burn throughout the province, there is still no end in sight. The community will be in a state of rebuilding for years, with financial losses to B.C. forecasted to exceed $1.5 billion.

“The scope of this is beyond what I’ve seen before, and I’ve witnessed a lot of natural disasters,” Severaid said. “With ten times more land burned already this year than in all of 2022 and with fires still raging, it’s simply unprecedented. We know how frustrating, difficult, and financially debilitating it can be for homeowners and business owners to face their insurance companies after wildfires like these. We want to make sure their policies are assessed thoroughly, and their subsequent claims managed quickly, adequately, and seamlessly.”

“What is most critical,” Severaid continued, “is that policyholders advocate for their best interests by being represented by their own private adjuster. Insurance company adjusters have a conflict of interest in that they cannot fairly represent both their principal – the insurance company – and you at the same time. Most people do not know that, without the guidance of an insurance professional fighting on your behalf, not only can the claims process be overwhelming — but you may not be guaranteed an optimal payout or even an adequate claim.”

Public adjusters manage the claims of homeowners, businesses, and commercial property owners, providing much-needed support following tragedies and assist their clients in negotiating optimal settlements that they are entitled to from their insurance companies. Public adjusters work independently of insurance companies, which deploy their own teams of adjusters to mitigate their financial exposure.

Greenspan Adjusters International is offering complimentary policy and situation reviews and can provide a roadmap for recovery that addresses the particulars of each policyholder’s situation. Anyone in need can receive this benefit at any time by phone, zoom, or in-person at no cost. In that spirit, Greenspan will also host live town halls on Thursday, September 7 and Thursday, September 14 at 6 pm to teach home and business owners affected by the Kelowna and Shuswap wildfires how to best navigate the insurance claims process. Affected individuals seeking additional information about their claims process, coverage and potential payout should bring a copy of their insurance policy with them so a member of the Greenspan team can provide a complimentary review and analysis on-site. People who are not able to attend can still reach out to Greenspan Adjusters International at any of the contacts below to receive this no-cost review.

Insurance Recovery Workshops
Delta Hotel, Okanagan Grand Resort
Cassiar/Cascade Meeting Room
1310 Water Street, Kelowna, BC V1Y 9P3

Thursday, September 7 at 6 pm
Thursday, September 14 at 6 pm

For over 77 years, Greenspan Adjusters International has worked to ensure that individuals receive the full benefits to which they are entitled and offers expertise in managing every aspect of significant property damage claims so that policyholders can return to some semblance of normal. The Vancouver Office of Greenspan Adjusters International is located at 1021 W. Hastings, 9th Floor, Vancouver, British Columbia V6E 0C3.

For further information on how Greenspan can support wildfire damage claims, please contact:

Phone: (778) 588-6680

About Greenspan Adjusters International:

Greenspan Adjusters International is wholly owned by The Greenspan Co. / Adjusters International; headquartered in San Francisco it is the largest and oldest public adjusting firm in the West. Greenspan helps businesses, commercial property owners, and homeowners throughout British Columbia, California, Arizona, Nevada, Washington, Idaho, Oregon, Utah, Alaska, and Hawaii manage their property damage insurance claims. With a singular focus on serving policyholders, the company boasts a team of licensed public insurance adjusters, estimators, and inventory specialists with extensive expertise in disaster recovery and property insurance claims. The Greenspan team is currently covering the disaster zones of both Lahaina, Maui, Hawaii and Kelowna, BC, Canada; assisting homeowners and business owners with their claims.


Mark Fratkin


Mark Fratkin