AfterShip Wins Google Cloud Customer of the Year Award

Customer experience platform recognized for its innovative application of Google Cloud technologies

AUSTIN, Texas--(BUSINESS WIRE)--AfterShip, the industry-leading customer experience platform for eCommerce, today announced that it has received the 2023 Google Cloud Customer of the Year Award. This year's recognition of AfterShip underscores the company’s commitment to continuous innovation and customer-centric approach in the supply chain and logistics category.

AfterShip was recognized for their achievements in the Google Cloud ecosystem, helping joint customers by deploying services at lightning speed and maintaining a global-scale database operation without worrying about synchronization and capacity.

“The Google Cloud Customer Awards are an opportunity to recognize the most innovative, technically advanced, and transformative cloud deployments across industries, from around the globe, built on our platform,” said Brian Hall, VP of Product and Industry Marketing at Google Cloud. . “I want to congratulate AfterShip on achieving this award and serving as an innovator for the industry.”

AfterShip's mission is to automate operations for online retailers to bring the best shopping experience to their customers, with a focus on post-purchase experience. Their clients are mainly located in Europe and North American where business has high requirements for security, service reliability, and innovation.

“We are honored to receive this recognition from Google Cloud,” said Teddy Chan, Co-founder and Chief Executive Officer at AfterShip. “It attests to the hard work, creativity, and dedication our team has shown in leveraging the cutting-edge Google Cloud technologies to deliver the service levels that have helped us realize our ambition of becoming the number one tracking API platform in the world.”

The Google Cloud Customer Award further highlights AfterShip’s commitment to maintaining a top-quality delivery experience for clients around the globe. This recognition follows an impressive trajectory of growth and innovation by AfterShip, from its inception as a startup in 2011 to a global leader in customer experience.

About AfterShip

AfterShip’s customer experience platform sparks loyalty and engagement for global eCommerce brands and retailers. With a full suite of software covering the entire customer journey—from email automation, SMS marketing, and product reviews to shipment tracking, returns management, predictive delivery estimates, and multi-carrier shipping—AfterShip helps brands enhance the customer experience at every step. With 17,000+ customers, AfterShip is used by industry titans such as eBay, Etsy, and American Express, as well as iconic brands including Kylie Cosmetics, YETI, and Harry’s. Recognized as a Retail Technology Power Player by Business Insider, AfterShip integrates with 1,000+ carriers worldwide and empowers top retailers and Fortune 500 companies to drive additional revenue, reduce operational costs, and improve CX.

Learn more at aftership.com.