MINNEAPOLIS--(BUSINESS WIRE)--Lucy®, the world’s leading AI-powered Answer Engine℠, today announced that Johnsonville, the nation’s leading sausage brand, has implemented the Lucy platform across its consumer, customer and product insights and marketing departments. Lucy equips Johnsonville employees with the exact information they need in the moment to do their jobs and boost efficiency, productivity, and decision-making.
Lucy acts as a 24/7 subject matter expert and immediately answers employees’ questions. When Johnsonville employees have a question or need a resource, instead of asking colleagues or spending hours digging for the information on shared drives and internal systems, they ask Lucy. She instantly scans Johnsonville’s entire corporate knowledge ecosystem and finds and surfaces the information employees need, taking them to the specific page, slide, or video time stamp where the information lives. Lucy also suggests different sources and ways to explore different topics to guide users along in their search journey and help them find new content.
“Lucy has added immense value to our team. Marketing and innovation managers are turning to Lucy first with their questions, freeing up traditional subject matter experts to work on more complex and impactful business questions and projects,” said Karen Kraft, Associate Director of Consumer Insights & Analytics at Johnsonville. “Lucy also made a great first impression when one of our team members asked Lucy for an answer in a cross-functional meeting and was instantly able to supply the information the team needed to continue their discussion.”
Lucy provides Johnsonville with one access point to the insights that live across all of its different sources. Due to Lucy’s easy integration with Johnsonville’s existing technologies, Johnsonville doesn’t need to manually upload files to the platform or reorganize its systems. Lucy also makes change management seamless at Johnsonville given employees can interact with her in the business messaging tools they use every day.
“We are thrilled to work with the Johnsonville team and help them reimagine corporate knowledge sharing and productivity,” says Dan Mallin, CEO and Founder of Lucy. “Johnsonville understands the value that empowering workers in the moment with information can have on broader company efficiency and performance. We are looking forward to helping Johnsonville scale the benefits and impact of strong knowledge management across the organization.”
Learn more about how Lucy is reimagining the next generation of knowledge management with forward-thinking organizations like Johnsonville.
Lucy® serves as the ultimate AI-powered Answer Engine℠. She was created in 2015 to solve one of the most urgent and overlooked problems that exists in every organization: the daily scavenger hunt for information. Lucy liberates corporate knowledge of companies by getting the right answer, at the right time, no matter where it sits in the organization. Lucy breaks down knowledge silos and makes every team and individual more efficient and productive. Forward-thinkers such as PepsiCo, Haleon (formerly GSK) and Saatchi & Saatchi leverage Lucy to drive value across the enterprise. For more information, visit www.lucy.ai.