Majesco's 2023 Product Council Sets New Standard for Success, Featuring Customer Panel and Inspiring Success Stories

MORRISTOWN, N.J.--(BUSINESS WIRE)--Majesco, a global leader of cloud insurance software solutions for business transformation, today announced the incredible results of its 2023 Product Council. With the participation of over 425 customers and partners from 70+ organizations across the industry, the virtual gathering showcased an enthusiastic response to Majesco's cutting-edge solutions following the recent Spring Release.

"The success of our 2023 Product Council event is a testament to Majesco's commitment to innovation and customer-centric solutions," said Adam Elster, CEO of Majesco. "We are proud to have facilitated a platform for customers to share their inspiring stories and demonstrate the value that Majesco's software solutions bring to the insurance industry. We believe this open dialogue and communication allows us to plan, invest and deliver solutions that help our customers today and in the future."

Highlights from Majesco’s Product Council Include:

Customer Panel: Inspiring Success Stories
Attendees from MMG Insurance, Philadelphia Insurance, and Forge Group took center stage to share their success stories, demonstrating the power of Majesco solutions to accelerate their digital transformation, drive elevated operational results and empower innovation.

Chris Maple, Product Management Director at MMG Insurance noted, “We’ve reaped big benefits of rolling out our new portal using Majesco Digital1^st® with several agents telling us it looks like the platform was built by an agent. Since implementation we’ve seen a 6% increase in quote volume, 7% increase in hit ratio, and 10% increase in DWP.”

Richard Hutchinson, President and COO of Forge Group went on to say, “Implementation of Majesco Intelligent Core and the Digital360 solutions has positioned us to compete in the 21^st century and to accelerate launch of innovative products.”

Introducing the Intelligent Core and New Enhancements
Majesco product experts took customers through the benefits and features of its latest release, Majesco Intelligent Core, which will revolutionize insurer’s approaches by infusing core operations with data and analytics, including natural language processing with Majesco GPT. This innovative concept empowers insurers to make more informed decisions, deliver exceptional customer experiences, and drive unparalleled operational performance.

Majesco sessions reviewed a host of key new enhancements to its software solutions, elevating their capabilities and enriching user experiences. These enhancements include a user-friendly interface, advanced analytics functionalities, improved customer engagement features, expanded line of business capabilities and more.

Partnerships and Customer Success: A Collaborative Journey
Majesco reiterated its commitment and investment in collaborating with leading partners to expand its offerings and enhance the customer experience. Ajay Radhakrishnan, Partner at Deloitte notes, “Majesco demonstrated their focus on innovation during the product council. They are leading the industry in the application of ChatGPT within intelligent core solutions. It is terrific to see the narrative response frame that ChatGPT pioneered being practically adapted to insurance queries creating real value and differentiation.”

For more information about Majesco's comprehensive insurance software solutions and the groundbreaking Intelligent Core solutions, please visit www.majesco.com.

About Majesco

Majesco is the partner P&C and L&AH insurers choose to create and deliver outstanding experiences for customers. We combine our technology and insurance experience to anticipate what is next, without losing sight of what’s important now. Over 350 insurers, from greenfields and startups to some of the world’s largest insurers, rely on Majesco’s SaaS platforms solutions of core, data and analytics, digital, and rich ecosystem of partners to create their next now.

As an industry leader, we do not believe in managing risk by avoiding change. We embrace change, even cause it, to get and stay ahead of risk. With 900+ successful implementations we are uniquely qualified to bridge the gap between a traditional insurance industry approach and a pure digital mindset. We give customers the confidence to decide, the products to perform, and the follow-through to execute.

For more information, please visit www.majesco.com and follow us on LinkedIn.