-

Surescripts Calls on the Industry to Make Pharmacists a Permanent Part of Patient Care Teams

ARLINGTON, Va.--(BUSINESS WIRE)--As the COVID-19 Pandemic Public Health Emergency expires on May 11, 2023, Surescripts, the nation’s leading health information network, calls on the industry to make pharmacists a permanent part of patient care teams.

“The COVID-19 pandemic forced changes across the U.S. healthcare system practically overnight,” said Frank Harvey, Chief Executive Officer of Surescripts. “As we return to life ‘before COVID,’ instead of rolling back pandemic-era policies, we should consider maintaining changes that created efficiencies or improved patient access to care.”

Community pharmacists in particular saw expanded authority to administer vaccines and certain tests and conduct limited prescribing. By the end of 2022, pharmacy teams were administering two of every three COVID-19 vaccinations.

“Pharmacists will retain many aspects of their roles as clinical care providers until the end of 2024, beyond the expiration of the public health emergency,” Harvey explained. “But instead of reverting to life as it was pre-COVID, we should evaluate the benefit of making some changes permanent.”

Burnout is pushing 1 in 5 physicians and 2 in 5 nurses to leave their practice within two years. 66% of U.S. hospital and health system leaders reported running their facilities at less than full capacity because of staffing shortages. And 30% of all rural hospitals are at immediate risk of shutting down.

With nine in ten Americans living within five miles of a pharmacy, 77% of patients agree that pharmacists are integral members of the care team. In fact, a majority of Americans agree that some COVID-19 public health emergency policies that make it easier for patients to access healthcare from pharmacists and other pharmacy team members – including vaccinations – should be made permanent.

According to new data from Surescripts, nearly half of all counties in the United States have relative shortages of primary care providers (PCPs) – just one PCP for every 1,500 people, and 61% of those counties have a high volume of retail pharmacy locations that could help expand access to primary care.

“The expanded authority community pharmacists were given to administer vaccines, limited testing and expanded access to quality care for patients – especially in rural communities – is one change that many Americans agree should continue. But more changes to policy, technology and payment models are needed to ensure pharmacists are equipped to effectively compliment the care delivered by primary care providers and we are committed to advancing the technology and interoperability that will support evolving care teams across the country,” added Harvey.

About Surescripts

Our purpose is to serve the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. At Surescripts, we align healthcare organizations across the nation and give healthcare professionals the trusted insights they need to serve patients. We convene the Surescripts Network Alliance® to enhance prescribing, better inform care decisions and advance healthcare as a whole. Together, we’re making interoperability an everyday reality, making it simpler to choose medications patients can afford and adhere to, and getting specialty medications to patients more efficiently. Visit us at surescripts.com and follow us at twitter.com/surescripts.

Contacts

Kate Giaquinto
Surescripts
(571) 290-6859
Kate.Giaquinto@surescripts.com

Surescripts


Release Versions
Hashtags

Contacts

Kate Giaquinto
Surescripts
(571) 290-6859
Kate.Giaquinto@surescripts.com

Social Media Profiles
More News From Surescripts

Media Advisory: Surescripts to Present at the NCPDP Annual Conference, Highlighting Advances in Pharmacy Innovation and Interoperability

ARLINGTON, Va.--(BUSINESS WIRE)--Surescripts®, the nation’s leading health intelligence network, will present its latest advancements in pharmacy interoperability, prescription transfer modernization, and trusted health data exchange at the 2026 NCPDP Annual Conference, taking place May 4–6, 2026, in Scottsdale, Arizona. Surescripts experts will lead multiple speaking sessions, highlighting how the growing adoption of the NCPDP SCRIPT Standard© RxTransfer transaction is replacing manual phone a...

Surescripts RxTransfer Saves Time for Pharmacists and Prescribers with Seamless Communication, Ensuring Patients Have Access to Needed Medications Without Delay

ARLINGTON, Va.--(BUSINESS WIRE)--Surescripts®, the nation’s leading health intelligence network, announced strong adoption of RxTransfer, including across 4,800 Walmart locations, enabling pharmacies nationwide to electronically transfer prescriptions quickly and accurately. In January 2026, pharmacies completed more than 542,202 RxTransfer transactions, more than double the number completed in 2025, as additional pharmacies became enabled with this technology. These transactions often replace...

Surescripts Annual Impact Report Shows Collaboration, Innovation Gains in Interoperability, Prior Authorization Automation and Medication Access in 2025

ARLINGTON, Va.--(BUSINESS WIRE)--Surescripts®, the nation’s leading health intelligence network, today released its Annual Impact Report 2025, highlighting record advancements in health data interoperability, enhanced efficiency for care providers, and faster, more affordable access to prescription therapy for patients nationwide. New Data: Surescripts Annual Impact Report 2025 “When we talk about advancing healthcare interoperability, we are talking about strengthening the connection between p...
Back to Newsroom