FORT MILL, S.C.--(BUSINESS WIRE)--Allconnect, the leading comparison marketplace platform that simplifies connecting home services, received a customer satisfaction score of 85 in 2021. With their latest ranking, Allconnect scores above top ACSI-measured companies such as Amazon, Google, Hershey, Clorox, Chick-Fil-A, and more.
Allconnect, a Red Ventures company, has ranked above all companies publicly measured by the ACSI for the last four years, from 2018-2021. The publicly reported scores are based on over a half million surveys distributed and thoroughly assessed by the ACSI. The company’s consecutive leadership in customer satisfaction displays Allconnect’s dedication to putting the customer first.
“We are focused on sustained performance and providing premier customer experiences as long-term differentiators, and Allconnect delivers results year after year as evidenced by our ACSI scores,” said Allconnect Executive Vice President Kim Shumway. “Our name says it all - if you want to connect customers with services needed during the moments that matter, Allconnect can help capture opportunities like no one else can.”
Allconnect offers its partners the tools and seamless customer experience necessary to help consumers make smarter, cleaner and healthier decisions for their home and life. Distribution partners value the high brand perception, revenue and efficiencies gained by experiences powered by Allconnect. For the biggest brands in home services and retail, Allconnect also offers the largest mover marketplace combined with data-powered personalization and conversion engines to ensure their products are recommended when purchase intent is at its peak.
Over the last 25 years, Allconnect’s proprietary platform has offered over 40 million consumers a free, one-stop comparison marketplace to personalize and connect broadband, media, telecom, utility, energy, and home protection products. Allconnect also enrolled over 3.5 million utility customers in carbon offset, warranty, energy efficiency, low income, energy choice, and smart rate options. Allconnect’s 2021 ACSI Score was based on 135,000 surveys and compared to 2021 ACSI Scores of Publicly Measured Companies generated by ACSI. Surveys were administered by Allconnect and modeled by ACSI LLC using the proprietary ACSI methodology. ACSI LLC did not regulate the Allconnect survey administration or sample size. For more information about Allconnect, visit us on LinkedIn.
About Red Ventures
Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships, and proprietary technology – including Allconnect, Bankrate, Lonely Planet, CNET, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life’s most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey – from first discovery of information, throughout the decision-making process, to transactions. Visit www.redventures.com or follow @RedVentures on social media to learn more.
The American Customer Satisfaction Index (ACSI®) has been a national economic indicator for 25 years. It measures and analyzes customer satisfaction with more than 400 companies in 47 industries and 10 economic sectors, including various services of federal and local government agencies. Reported on a scale of 0 to 100, scores are based on data from interviews with roughly 500,000 customers annually. For more information, visit www.theacsi.org. ACSI and its logo are registered trademarks of ACSI LLC.