DUBLIN--(BUSINESS WIRE)--The "Case Management Global Market Report 2022" report has been added to ResearchAndMarkets.com's offering.
The global case management market is expected to grow from $5.36 billion in 2021 to $5.99 billion in 2022 at a compound annual growth rate (CAGR) of 11.71%. The case management market is expected to grow to $9.44 billion in 2026 at a compound annual growth rate (CAGR) of 9.54%.
North America was the largest region in the case management market in 2021. The regions covered in the case management market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.
The healthcare organizations deploying rectification solutions for various case management are significantly increasing the scope of the case management market. The healthcare organizations and related stakeholders are deploying rectification solutions for various case management mainly to correct and reduce errors in data of cases, protect health records, and other reasons. Due to this increased deployment of rectification solutions for various case management, the demand for case management solutions and services will increase as these are effective solutions to manage data digitally while enabling data protection.
Case management supports a complex process that requires a blending of electronic workflow and human tasks to avoid errors. For instance, according to the Future Health Index (FHI) report 2019, India is the leading country in the adoption of digital health technology with 76% of healthcare professionals in the country already utilizing digital health records (DHRs) in the healthcare practice. This indicates that digital solutions are increasingly adopted by healthcare organizations to rectify and protect healthcare case data. Thus, the healthcare organizations deploying rectification solutions for various case management will drive the growth of the case management market.
Technological advancement is a key trend gaining popularity in the case management market. The market is witnessing the implementation of advanced technologies such as artificial intelligence (AI) in case management solutions to enable automation and streamline the case management functionalities. This AI-based case management software captures customer sentiment, refines cases, and automates functions resulting in better case management and efficient resolutions.
Key players are focusing on offering AI-based case management software to strengthen their market position. For instance, Sprinklr, a US-based software company offers AI-powered case management software for the automation of workflows and streamlining case handling. It uses AI, listening and monitoring tools, and unified customer experience management (Unified-CXM) platform to discern the customer sentiment, filter cases, and automate workflows, leading to easy case handling, focused case management, and quick case resolutions. It enhances time-to-resolution, customer satisfaction, and cost-efficiency.
Scope
Markets Covered:
1) By Component: Solution; Services
2) By Business Function: Service Request; Fraud Detection and Anti-Money Laundering; Incident Management; Investigation Management; Legal Workflow Management
3) By Deployment Mode: Cloud; On-premises
4) By Organisation Site: Small and Medium-sized Enterprises (SMEs); Large Enterprises
5) By Verticals: Banking, Financial Services, and Insurance (BFSI); Government; Healthcare; IT and telecom; Retail; Manufacturing; Others
Key Topics Covered:
1. Executive Summary
2. Case Management Market Characteristics
3. Case Management Market Trends And Strategies
4. Impact Of COVID-19 On Case Management
5. Case Management Market Size And Growth
6. Case Management Market Segmentation
7. Case Management Market Regional And Country Analysis
8. Asia-Pacific Case Management Market
9. China Case Management Market
10. India Case Management Market
11. Japan Case Management Market
12. Australia Case Management Market
13. Indonesia Case Management Market
14. South Korea Case Management Market
15. Western Europe Case Management Market
16. UK Case Management Market
17. Germany Case Management Market
18. France Case Management Market
19. Eastern Europe Case Management Market
20. Russia Case Management Market
21. North America Case Management Market
22. USA Case Management Market
23. South America Case Management Market
24. Brazil Case Management Market
25. Middle East Case Management Market
26. Africa Case Management Market
27. Case Management Market Competitive Landscape And Company Profiles
28. Key Mergers And Acquisitions In The Case Management Market
29. Case Management Market Future Outlook and Potential Analysis
30. Appendix
Companies Mentioned
- DST Systems
- Pegasystems
- Kofax
- Dell Technologies
- Newgen Software
For more information about this report visit https://www.researchandmarkets.com/r/mwa3z1
