Dealing With Difficult People in the Workplace Training Course (October 20, 2022) - ResearchAndMarkets.com

DUBLIN--(BUSINESS WIRE)--The "Dealing With Difficult People Training Course" conference has been added to ResearchAndMarkets.com's offering.

This is an interactive online course consisting of 2 x 90 minute modules.

During this event you will discover why people are difficult, learn to recognise classic profiles of difficult people, pre-empt challenging situations and avoid escalation, enhance your own attributes and develop coping strategies.

This half-day seminar is designed to help you deal with the difficult people in your working life - the people, particularly colleagues, who can be a minor irritant or make your working day a misery.

By the end of the course you will have:

• Considered why people are difficult
• Acquired hints and tips on how to deal with the dominators, the manipulators, the negatives and the obstacles
• Analysed the attributes needed for dealing with difficult people and acquired some damage limitation strategies
• Practised good questioning and listening techniques
• Developed a plan to cope with your own difficult people

Who Should Attend:

Difficult people can be our colleagues, those we work for and those who work for us. This seminar is aimed at those at any level who are experiencing these problems in the workplace. It is designed for professionals who want to learn how to deal positively with the situation for their own good and that of their companies.

Key Topics Covered:

• Why are people difficult?
• Understanding the reasons helps you to cope
• Developing your personal coping plan
• Your own attributes - do you have the right approach?
• Dealing with the different types of difficult people
  • The domineering group
  • The dictator
  • The bully
  • The my-way menace
  • The put-down pro
• Guided role-play
  • Explore some difficult situations identified by attendees

For more information about this conference visit https://www.researchandmarkets.com/r/2jj61r