-

Ordergroove Appoints CFO and VP of Client Services as Subscription Growth Accelerates 70% Year-over-Year

The Relationship Commerce company strengthens its executive team as it continues to double down on product innovation and customer success in 2022 and beyond

NEW YORK--(BUSINESS WIRE)--Ordergroove, the leader in Relationship Commerce, today announced the appointment of Todd Donahue as chief financial officer and Lindsay Wright as vice president of client services. Their extensive software expertise will help Ordergroove expand and further scale growth in the fast-growing subscription and membership space, which is predicted to reach $2.6 trillion by 2028.

The expansion of Ordegroove’s executive team coincides with the company’s rapid growth. In 2021, Ordergroove experienced a 70% annual increase in subscriptions and a 73% increase in new customers added, including innovative companies such as Huda Beauty, OLLY and Stumptown Coffee. These new customers join the ranks of established brands like Honest Company, KIND Snacks, Walmart and L’Oreal that are driving recurring revenue with Ordergroove.

As CFO, Donahue will leverage his 25 years of finance and operating experience at SaaS and technology companies to execute Ordergroove’s vision, strategic plans and deliver value to its customer base and stakeholders. As a former strategy and operations leader for Mastercard’s merchant loyalty business, Donahue will use his expertise to help fulfill Ordergroove’s mission to place relationships at the center of commerce and continue to scale the Relationship Commerce category.

As VP of client services, Wright’s 15 years of experience establishing phenomenal customer experiences and building high-performing teams at SaaS and marketing technology organizations will be key as Ordergroove continues to deliver best-in-class recurring revenue experiences that delight customers. Under Wright’s leadership, Ordergroove will continue to focus on empowering merchants to deliver exceptional subscription-first experiences using enhanced data-driven insights, integration capabilities and automation.

“The growth Ordergroove has experienced in 2021 is directly correlated with the success our customers are seeing by leveraging Relationship Commerce to help their businesses grow faster,” said Greg Alvo, CEO, Ordergroove. “Whether an entrepreneurial-run business like Laura Kay Innovations or a Fortune 500 brand like L’Oreal, Ordergroove is laser-focused on putting relationships at the center of commerce to help all merchants thrive. With Lindsay and Todd joining Ordergroove, coupled with our significant investments in product innovation, Ordergroove is dedicated to helping our customers deliver a best-in-class Relationship Commerce experience.”

Learn more about how Ordergroove is helping fast-growing brands join the Relationship Commerce revolution by visiting www.ordergroove.com.

About Ordergroove

Ordergroove enables Relationship Commerce experiences for hundreds of brands and retailers, including The Honest Company, Stumptown Coffee, Il Makiage, KIND Snacks and PetSmart, shifting consumer interactions from one-and-done transactions to frictionless and highly profitable recurring revenue relationships. The company’s technology platform coupled with artificial intelligence, analytics and unmatched consumer expertise helps top brands transform their commerce experiences while making their consumers’ lives easier. Ordergroove is headquartered in the cloud. For information visit www.ordergroove.com.

Contacts

Media Contact:
Stacee Collins
Ketner Group Communications (for Ordergroove)
stacee@ketnergroup.com

Ordergroove


Release Versions

Contacts

Media Contact:
Stacee Collins
Ketner Group Communications (for Ordergroove)
stacee@ketnergroup.com

Social Media Profiles
More News From Ordergroove

Ordergroove Announces New Visual Brand Identity Focused on Placing Relationships at the Center of Commerce

NEW YORK--(BUSINESS WIRE)--Ordergroove today announced a new visual brand identity that emphasizes its position as the leader in Relationship Commerce, a business model in which brands and retailers develop deep relationships with their customers while driving recurring revenue and higher lifetime value. The new visual design debuts an updated logo, color palette and imagery that represents Ordergroove’s mission to help merchants thrive by putting relationships at the center of commerce. Founde...

Firebelly Tea Launches Subscription Experience With Ordergroove To Foster Daily Rituals

NEW YORK--(BUSINESS WIRE)--Ordergroove, the leader in Relationship Commerce, announced today that Firebelly Tea, the loose-leaf tea brand curated for modern living, has implemented a subscription experience with Ordergroove. The direct-to-consumer brand will use subscriptions to foster long-term customer relationships and drive higher customer lifetime value. Founded in Nov. 2021 by David Segal, co-founder of DavidsTea, and Harley Finkelstein, president of Shopify, Firebelly’s mission is to del...

Lily’s Kitchen Enhances Customer Experience With Ordergroove Subscriptions

NEW YORK--(BUSINESS WIRE)--Ordergroove, the leader in Relationship Commerce, announced today that Lily’s Kitchen, the U.K.’s No. 1 brand in premium natural pet food1, has successfully implemented an Ordergroove subscription experience. Seeking to provide a seamless shopping experience for consumers, Lily’s Kitchen partnered with Ordergroove to deliver an innovative subscription offering that prioritizes convenience. Since launching the Ordergroove subscription experience in April 2020, Lily’s K...
Back to Newsroom