Tangoe Recognized as a 2021 Gartner Peer Insights Customers’ Choice for Managed Mobility Services

Gartner Peer Insights Customers' Choice Distinction Based on Feedback and Ratings from End-User Professionals with Experience Purchasing, Implementing and/or Using MMS

INDIANAPOLIS--(BUSINESS WIRE)--Tangoe, a leading provider of technology expense management solutions and managed mobility services, today announced the company has been named a 2021 Gartner Peer Insights Customers’ Choice for Managed Mobility Services (MMS). As defined by Gartner, MMS “encompasses the IT and process management services required by a company to acquire, provision and support smartphones, tablets and ruggedized field force devices with integrated cellular and/or wireless connectivity.”

Gartner Peer Insights reports serve as the “Voice of the Customer” for IT decision makers by aggregating end user reviews from companies with $50M+ in revenue. In the Gartner Peer Insights “Voice of the Customer”: Managed Mobility Services, Global report, Tangoe’s MMS solution received an overall rating of 4.6 out of 5 stars based on 32 reviews and was one of only two companies named as a Customers’ Choice. Notable feedback for Tangoe’s MMS platform includes:

• “Tangoe’s Managed Mobility Services has been great for our company. It has helped solve a problem we encountered as we have employees all over the country using company mobile assets, mobiles/iPads,” said a Chief Marketing Executive in the transportation industry

• “We have been using Tangoe Managed Mobility Services to manage our Latin America mobile expenses and assets since 2018, covering 6 countries…10 carriers and 5,800 devices. They were the only vendor able to present us a concrete solution to cover this scope in a centralized management, demonstrating high ability to execute the service," said an Infrastructure Lead in the manufacturing industry.

• “Tangoe Managed Mobility helps us to manage hundreds of mobile assets that our employees (including myself) use across the globe. The services allow us to merge data from multiple services and then centralize it in a consolidated space. The application also helps you to confidently study your mobile estate via a customizable interface and analytics. To summarize, Tangoe has extensive expertise in mobility management,” said a Product Manager in the services industry.

Driven by AI and certified in 129 currencies, Tangoe’s MMS is a complete solution empowering customer access to a 360-degree view of inventory, spend, and procurement activities via a highly configurable user interface. Capabilities range from mobile asset management and reconciliation, invoice management, and data reconciliation across carriers and vendors. Self-service assistance is also available 24/7 through Tangoe’s mobile application, supported by award-winning chatbots, Smart Walk-Thrus, and static documentation.

“We take great pride in being named a Customers’ Choice for MMS in Gartner Peer Insights latest report and want to thank all our customers for their extensive feedback,” said Yaakov Shapiro, Tangoe Chief Products Officer. “As an industry leader, we seek to drive innovation, especially when it comes to enabling enterprises to securely and efficiently adopt new models such as work-from-anywhere. This recognition proves our customers trust the mission, vision and quality that Tangoe continues to deliver every day.”

Click here to learn more and download the full Gartner Peer Insights report.

Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

Gartner, Gartner Peer Insights “Voice of the Customer”: Managed Mobility Services, Global, Peer Contributors, 9 September 2021

About Peer Insights:

Peer Insights is an online platform of ratings and reviews of IT software and services that are written and read by IT professionals and technology decision-makers. The goal is to help IT leaders make more insightful purchase decisions and help technology providers improve their products by receiving objective, unbiased feedback from their customers. Gartner Peer Insights includes more than 70,000 verified reviews in more than 200 markets. For more information, please visit www.gartner.com/reviews/home.

About Tangoe

Tangoe is a leading provider of technology expense management (TEM) and managed mobility services – enabling customers to visualize global assets, capture and optimize their value, and grow the bottom line. More than 50% of the Global Fortune 500 leverage the company’s software and services to manage technology inventory, process orders, pay enterprise expenses, and optimize investments. Led by the flagship Tangoe One, customers are empowered with a unified, highly automated approach to working smarter in today’s rapidly changing environment – from the cloud, working from anywhere, and beyond. For more information on the power of Tangoe and how it can transform your business, please connect with us to learn more - Twitter, LinkedIn, Instagram, Pinterest and Tangoe.com.