ST. LOUIS--(BUSINESS WIRE)--Neighbors Credit Union is the “Best Credit Union” in the state of Missouri with the most satisfied customers, according to a survey conducted by Forbes Magazine and published on forbes.com. The credit union, which was founded in 1928, is the region’s sixth largest and has nine branch locations serving 45,000 members in the greater St. Louis Community.
To determine the rankings, Forbes partnered with market research firm Statista to survey 25,000 customers about their current and former financial relationships. Financial institutions were scored on overall recommendations and satisfaction, as well as on trust, branch services, digital services, and financial advice. Of the more than 5,000 credit unions nationwide, just 3.6 percent made the list — five in the state of Missouri.
“What an honor it is for Forbes Magazine to name us Missouri’s best credit union and recognize our member service,” said Jason Heath, chief executive officer of Neighbors Credit Union. “This award is a tribute to the efforts of our employees who work tirelessly everyday to deliver efficient, informed, and personalized service to each of our members.”
Two other St. Louis area credit unions — First Community and Vantage — also made the Forbes list, finishing second and fifth respectively. Rounding out the five were Infuze Credit Union of Fort Leonard Wood, which ranked third, and CommunityAmerica Credit Union of Kansas City, which finished fourth.
This year’s list is the fourth compiled by Forbes since 2018.
About Neighbors Credit Union
With the goal of providing every postal worker a helping hand to get more out of life, Neighbors Credit Union (formerly St. Louis Postal Employees Credit Union) was founded in 1928. That objective continues to this day now that the doors at Neighbors Credit Union are open to everyone in the surrounding communities, and it is one of the largest and strongest credit unions in Missouri with more than $500 million in assets.
Neighbors Credit Union is a not-for-profit, full service financial institution where every member has a voice in how the credit union is run and how members are served. Our purpose: make the financial lives of our members easier and less expensive by having better rates and fewer fees. That is what being Neighbors is all about. For more information, visit neighborscu.org.