ARC and United Airlines Complete NDC Implementation

ARLINGTON, Va.--(BUSINESS WIRE)--Airlines Reporting Corp. (ARC) is pleased to announce the activation of United Airlines’ New Distribution Capability (NDC) on the ARC settlement platform. Through this partnership, ARC will provide United with payment flexibility for NDC transactions, allowing for acceptance of cash and card payments while providing a consistent settlement experience for travel agencies.

“ARC has partnered closely with United on several of our omnichannel retailing initiatives, including NDC. This implementation provides us with a strong foundation for managing NDC transactions with travel agencies and travel management companies,” said Tye Radcliffe, director of distribution at United Airlines. “By leveraging NDC, United is equipped to distribute richer content to travelers through our travel agency partners, with more flexible payment and settlement options.”

ARC supports the full spectrum of airline distribution models in the travel agency channel. By implementing NDC with ARC, airlines have greater flexibility in managing partnerships with the travel agency community. NDC enables airlines to deliver more customized content and products to travel agencies and their customers, creating user experiences and generating offers that are more aligned with information on the airline’s website.

“We’re excited to partner with United Airlines as they enhance their retailing solutions,” said Shelly Younger, director of airline retailing strategy and head of NDC at ARC. “United seeks to create consistent experiences for its customers in every sales channel, and ARC is proud to work alongside them as they expand their offerings for the travel agency community.”

ARC anticipates additional airlines to begin NDC activation in the first quarter of 2021. To learn more about ARC’s work to implement NDC for airlines and travel agencies, visit ARC’s New Distribution Capability webpage.

About ARC:

As a leader in air travel intelligence and omnichannel retailing, ARC provides platforms, tools and insights that help the global travel community connect, grow and thrive. ARC enables the diverse retailing strategies of its customers by providing innovative technology, flexible settlement solutions and access to the world’s most comprehensive air transaction dataset. In 2019, ARC managed more than $97.4 billion in transactions between airlines and travel agencies, representing more than 302 million passenger trips. For more information, please visit arccorp.com.

©2020 Airlines Reporting Corporation (ARC). All rights reserved.