-

Gartner Says Organizations Should Strive for Composability to Be Resilient and Agile During Uncertainty

Analysts Identified the Building Blocks for Composable Business at Gartner IT Symposium/Xpo 2020 Americas, October 19-22

STAMFORD, Conn.--(BUSINESS WIRE)--CIOs and IT leaders who use composability to deal with continuing business disruption due to the COVID-19 pandemic and other factors will make their enterprises more resilient, more sustainable and make more meaningful contributions, according to Gartner, Inc.

Gartner analysts said that composable business means architecting for resilience and accepting that disruptive change is the norm. It supports a business that exploits the disruptions digital technology brings by making things modular - mixing and matching business functions to orchestrate the proper outcomes. It supports a business that senses - or discovers - when change needs to happen; and then uses autonomous business units to creatively respond.

According to the 2021 Gartner Board of Directors survey, 69% of corporate directors want to accelerate enterprise digital strategies and implementations to help deal with the ongoing disruption. For some enterprises that means that their digital strategies became real for the first time, and for others that means rapidly scaling digital investments.

“Composable business is a natural acceleration of the digital business that organizations live every day,” said Daryl Plummer, distinguished research vice president, Chief of Research and Gartner Fellow. “It allows organizations to finally deliver the resilience and agility that these interesting times demand.”

During the opening keynote of Gartner IT Symposium/Xpo Americas, which is taking place virtually today through Thursday, Don Scheibenreif, distinguished research vice president at Gartner, explained that composable business starts with three building blocks — Composable Thinking, which ensures creative thinking is never lost; Composable Business Architecture, which ensure flexibility and resiliency; and Composable Technologies, which are the tools for today and tomorrow.

“The world today demands something different from us. Composing - flexible, fluid, continuous, even improvisational - is how we will move forward. That is why composable business is more important than ever,” said Mr. Scheibenreif.

“During the COVID-19 pandemic crisis, most CIOs leveraged their organizations existing digital investments, and some CIOs accelerated their digital strategies by investing in some of the three composable building blocks,” said Tina Nunno, distinguished research vice president and Gartner Fellow. “To ensure their organizations were resilient, many CIOs also applied at least one of the four critical principles of composability, gaining more speed through discovery, greater agility through modularity, better leadership through orchestration, and resilience through autonomy.”

Gartner analysts said that these four principles can be viewed differently depending on which building block organizations are working with:

  • In Composable Thinking, these are design principles. They guide an organization’s approach to conceptualizing what to compose, and when.
  • In Composable Business Architecture, they are structural capabilities, giving an organization the mechanisms to use in architecting its business.
  • In Composable Technologies, they are product design goals driving the features of technology that support the notions of composability.

“In the end, organizations need the principles and the building blocks to intentionally make composability real,” said Mr. Plummer.

The building blocks of composability can be used to pivot quickly to a new opportunity, industry, customer base or revenue stream. For example, a large Chinese retailer used composability when the pandemic hit to help re-architect their business. They used composable thinking and chose to pivot to live streaming sales activities. They embraced social marketing technology and successfully retained over 5,000 in-store sales and customer support staff to become live streaming hosts. The retailer suffered no layoffs and minimal revenue loss.

“Throughout 2020, CIOs and IT leaders maintained their composure and delivered tremendous value,” said Ms. Nunno. “The next step is to create a more composable business using the three building blocks and applying the four principles. With composability, organizations can achieve digital acceleration, greater resiliency and the ability to innovate through disruption.”

About Gartner IT Symposium/Xpo

Gartner IT Symposium/Xpo 2020 is the world's most important gathering for CIOs and other IT executives. IT executives rely on these conferences to gain insight into how their organizations can use IT to overcome business challenges and improve operational efficiency. Follow news, photos and video coming from Gartner IT Symposium/Xpo on Smarter With Gartner, on Twitter using #GartnerSYM, Instagram, Facebook and LinkedIn.

Upcoming dates and locations for Gartner IT Symposium/Xpo include:

October 27-29| APAC| Virtual
November 9-12| EMEA| Virtual
November 17-19| Japan| Virtual
November 23-25| India| Virtual

About Gartner

Gartner, Inc. (NYSE: IT) is the world’s leading research and advisory company and a member of the S&P 500. We equip business leaders with indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow.

Our unmatched combination of expert-led, practitioner-sourced and data-driven research steers clients toward the right decisions on the issues that matter most. We are a trusted advisor and an objective resource for more than 14,000 enterprises in more than 100 countries — across all major functions, in every industry and enterprise size.

To learn more about how we help decision makers fuel the future of business, visit gartner.com.

Contacts

Katie Costello
Gartner
+ 1 571 444 1091
katie.costello@gartner.com

Meghan Rimol
Gartner
+1 571 303 4009
meghan.rimol@gartner.com

Gartner

NYSE:IT

Release Versions

Contacts

Katie Costello
Gartner
+ 1 571 444 1091
katie.costello@gartner.com

Meghan Rimol
Gartner
+1 571 303 4009
meghan.rimol@gartner.com

More News From Gartner

Gartner Marketing Survey Finds 84% of Companies Are Stuck in a “Brand Doom Loop”

DENVER--(BUSINESS WIRE)--Eighty-four percent of companies are stuck in a “brand doom loop” that prevents marketing leaders from proving brand’s impact on enterprise growth, according to a survey by Gartner, Inc., a business and technology insights company. A Gartner survey of 426 senior marketing leaders conducted from September through October 2025 found that the brand doom loop occurs when companies underinvest in brand measurement, lack confidence in the results and consequently attract even...

Gartner Survey Finds 49% of U.S. Consumers Say GenAI Has Made Content Quality Worse

DENVER--(BUSINESS WIRE)--Forty-nine percent of U.S. consumers agree that GenAI has made the quality of content available worse, according to a survey by Gartner, Inc., a business and technology insights company. Among younger consumers, including Gen Z and millennials, 57% agree that GenAI has made content quality worse. A Gartner survey of 307 U.S. consumers conducted in March 2026 found that AI is contributing to a more skeptical media environment, raising the stakes for brands to create reco...

Gartner Marketing Survey Finds Awareness and Conversion Account for 62.6% of Total Media Spend

DENVER--(BUSINESS WIRE)--Awareness and conversion now account for 62.6% of total media spend, as CMOs shift budget toward acquisition and digital channels in pursuit of growth, according to a survey by Gartner, Inc., a business and technology insights company. Gartner analysts are discussing the key issues facing CMOs during Gartner Marketing Symposium/Xpo, taking place here through Wednesday. The survey showed that labor is claiming a larger share of marketing budgets, underscoring that AI val...
Back to Newsroom