GREENWOOD VILLAGE, Colo.--(BUSINESS WIRE)--CSG® (NASDAQ: CSGS) today announced it has been recognized by Microsoft as their 2020 Media and Communications Partner of the Year award winner. The company was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.
“Modern business models require lightning fast speed to market, cost efficiency, and exceptional customer experience to meet rising demands,” said Ken Kennedy, executive vice president and president, technology and product, CSG. “Microsoft Azure is an important part of CSG’s cloud-first strategy, giving our clients global availability, scalability, data security, and enhanced opportunities to monetize their customer base. We are honored our solutions have been recognized with this award, alongside such highly regarded leaders, products, and technology innovation.”
The Microsoft Partner of the Year Awards recognize Microsoft partners that have developed and delivered exceptional Microsoft-based solutions during the past year. Awards were classified in several categories, with honorees chosen from more than 3,000 submitted nominations from more than 100 countries worldwide.
CSG was recognized for providing outstanding solutions and services in the Media Communications industry, residing in the Azure cloud:
- CSG Singleview is a single solution for real-time rating and billing, reducing costs and increasing innovation and consistency across an organization. It allows customers to launch new services and scale quickly with a future proof architecture.
- CSG Mediation allows customers to move transaction processing from offline to real-time, and scale to support high data volumes and peaks in traffic—tens of millions of events processed at once. It also enables activation for any new network service in real time on any network, from a single device to tens of millions simultaneously.
- CSG Automated Collections delivers extensive, multichannel, inbound, and outbound alerting capabilities to millions of customers. The automated collections solution fully integrates with the billing, payments, CRM, and customer communications software, allowing ease of migration and the flexibility to provide customers with immediate payment options and secure promises-to-pay.
“It is an honor to recognize the winners and finalists of the 2020 Microsoft Partner of the Year Awards,” said Gavriella Schuster, corporate vice president, One Commercial Partner, Microsoft. “These partners go above and beyond, delivering timely solutions that solve the complex challenges that businesses around the world face – from communicating and collaborating virtually to helping customers realize their full potential with Azure cloud services, and beyond. I am proud to honor and congratulate each winner and finalist.”
CSG is a leading provider of BSS solutions for the communications and media markets with a proven track record in billing and settlement, digital partner management, digital wholesale, routing, service assurance and fraud protection. The company serves more than 300 operators and carriers worldwide – including more than half of companies that make up the ITW Global Leaders Forum. CSG has also been named a leader in the Gartner Magic Quadrant for Integrated Revenue and Customer Management for CSPs.
For more than 35 years, CSG has simplified the complexity of business, delivering innovative customer engagement solutions that help companies acquire, monetize, engage and retain customers. Operating across more than 120 countries worldwide, CSG manages billions of critical customer interactions annually, and its award-winning suite of software and services allow companies across dozens of industries to tackle their biggest business challenges and thrive in an ever-changing marketplace. CSG is the trusted partner for driving digital innovation for hundreds of leading global brands, including AT&T, Charter Communications, Comcast, DISH, Eastlink, Formula One, Maximus, MTN and Telstra. To learn more, visit our website at csgi.com and connect with us on LinkedIn and Twitter.
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