MEDFORD, Ore.--(BUSINESS WIRE)--Twenty-eight Lithia Motors Inc. (NYSE: LAD) stores have been awarded 2020 Dealer of the Year by DealerRater, recognizing them as the best dealership for their brand in their respective states.
Lithia also had 45 stores win the 2020 DealerRater Consumer Satisfaction Award, given to the top 10 percent of U.S. new-car dealers based on their average consumer rating and the total number of reviews written about the dealership in 2019.
To see a complete list of Lithia’s winning stores for both awards, visit lithiamotors.com/winners.pdf.
“Congratulations to our stores who won these important awards, which are evidence of the highest level of performance and customer satisfaction,” said Bryan DeBoer, Lithia Motors President and CEO. “These stores epitomize our core value to earn customers for life by providing modern experiences that are affordable, transparent and convenient.”
Lithia stores have consistently achieved high scores on the DealerRater website, placing them among the top automotive retailers nationwide. Awards are based on consumer reviews on customer service, quality of work, friendliness, pricing and overall experience.
Lithia Motors Inc. has the largest coast-to-coast automotive retail network in the U.S., now reaching 92% of consumers. By activating sell-from-home technologies and other digital conveniences, Lithia is modernizing the automotive industry and will continue to expand its network and services.
About Lithia Motors Inc.:
Lithia Motors Inc. is one of the largest providers of personal transportation solutions in the United States and is among the fastest-growing companies in the Fortune 500 (#265 in 2019). Lithia is a growth company powered by people and innovation. By purchasing and building strong businesses that have yet to realize their potential, Lithia generates significant cash flows with low leverage. Operational excellence is achieved by focusing on the consumer experience and by utilizing proprietary performance measurements to increase market share and profitability. With a unique growth model, Lithia invests to expand and modernize its nationwide network to create personal transportation solutions wherever, whenever and however consumers desire.