LONDON--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud contact center software for the digital enterprise, today announced that the company will be presenting at Call & Contact Centre Expo, one of Europe’s leading call and contact centre events that showcases the latest and most effective technologies and strategies to industry professionals, held March 27 -28, 2019 at the London Excel.
Five9 vice president of global channels and international business, Wendell Black, will present “Happy Agents Make Happy Customers.” Black will highlight why empowered agents are key to delivering excellence customer service, and how modern cloud solutions can be leveraged to drive productivity and satisfaction to deliver an amazing customer experience and drive customer loyalty.
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Title: Happy Agents Make Happy Customers |
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Time: 12:30 p.m. – 1:00 p.m. |
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Date: Thursday, March 28, 2019 |
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Location: |
Theatre 17 |
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| Call & Contact Centre Expo | ||
In the session, “Turn your Call Centre into an Intelligent Contact Centre,” Five9 vice president of corporate and product marketing, Scott Kolman, will share how an intelligent contact centre allows you to deliver personalized experiences that help build your brand and exceed the heightened expectations of today’s customers.
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Title: Turn your Call Centre into an Intelligent Contact Centre |
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Time: 2:00 p.m. – 2:30 p.m. |
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Date: Thursday, March 28, 2019 |
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Location: Theatre 18 |
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Call & Contact Centre Expo |
Visit Five9 at the Exhibitor Booth #200 to get insights on how moving your contact center to the cloud helps your business to drive customer retention and agent productivity. Schedule your meeting today!
About Five9
Five9 is a leading provider of cloud contact centre software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results. The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences.
For more information visit www.five9.com.
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