MIAMI--(BUSINESS WIRE)--Q-nomy Inc., a leading provider of omnichannel customer and patient journey optimization platforms and one of the best performing partners of Microsoft in 2018, is now — thanks to its Q-Flow® solution — a part of Microsoft AppSource, which connects millions of users with the best Microsoft-based solutions, quickly and effectively.
Q-Flow is designed to improve business processes and increase customer satisfaction and engagement, while offering higher operational efficiency for the business. The flexibility of Q-Flow enables organizations to scale according to their needs or constraints, and can be seamlessly integrated with CRM systems such as Microsoft’s Dynamics, as well as EHR and hospital information systems.
Q-Flow is offered in a number of flavors, optimizing the customer experience per the specifications of different industries, such as retail, government, telco and finance. Q-nomy also offers a dedicated solution for healthcare providers, which successfully manages the complexity involved in the scheduling and management of medical processes and resources, supporting staff efforts and resulting in improved patient experience.
“We are excited to grow our business through our valuable partnership with Microsoft”, says Eran Reuveni, CEO of Q-nomy – “We trust this collaboration will accelerate our worldwide exposure and increase our ability to offer value to more customers across various industries”.
Currently available on Microsoft's AppSource are the Q-Flow solution for healthcare – "Patient Journey Platform", and the Q-Flow solution for retail and financial institutions – "Customer Journey Platform".
Q-nomy is a leading software vendor providing solutions that optimize true omni-channel digital and physical business processes and customer journeys. Q-nomy helps global business and organizations to perform better by streamlining the customer journey in physical and online points of sale, service, and care. Q-nomy has over 1200 installations in five continents in healthcare, government, finance, telco, retail, and education organizations.
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