MELVILLE, N.Y.--(BUSINESS WIRE)--Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has been named among the Top 10 Public Safety Solution Providers for 2018 by Government CIO Outlook magazine (Gov CIO Outlook) and as Info Security Products Guide’s Gold Winner for Identity Authentication and Fraud Detection in the “Most Innovative Security Product of the Year” for large companies category.
Top 10 Public Safety Solution Providers for 2018 by Government CIO
Each year, a panel of experts and industry professionals, including Gov CIO Outlook board members, select the top 10 public safety solution providers with a focus on those delivering efficient, technology-driven solutions and services that enable smarter governance. As noted in the publication’s March issue that listed Verint in the top 10, “Government CIOs are making a myriad of investments in mobile technologies to assist first responders in dealing with multiple issues and improving situational awareness, alongside allowing for more informed decision making in the field. Our selection panel has evaluated hundreds of public safety solution providers based on their ability to assist CIOs, support enterprise holders in overcoming challenges in the public sector, and help companies choose the perfect public safety solution” for their operations.
“The technology advancement and transformation sweeping across the public sector looks promising today,” notes Becky Graham, managing editor of Gov CIO Outlook. “The networked connection of people, process and data allows modern cities to take advantage of real-time analytics, which can help them in identifying public safety issues or events of crime before citizens are affected. We look at these factors, and many others, when we determine the top 10 public safety solution providers—and extend our congratulations to Verint for its placement among this year’s recipients.”
Info Security Products Guide’s Gold Winner for Identity
Authentication and Fraud Detection
Presented in April, Info Security Products Guide’s Global Excellence Awards honor individuals and organizations in a range of security categories, from startup of the year, to cloud security, to people shaping the info security industry. Verint’s Identity Authentication and Fraud Detection™ solution, part of the company’s broader Customer Engagement™ portfolio, is the Gold Winner in the publication’s 2018 “Most Innovative Security Software Product of the Year.” The solution incorporates passive voice biometrics to profile and recognize the unique vocal characteristics of callers to a contact center while the call is in process. It matches the voiceprints of customers who are enrolled in the system to improve the customer experience, while at the same time, matching voiceprints from a database of known fraudsters, helping quickly identify and catch wrongdoers.
“Verint’s passive voice biometrics operate in the background without disrupting live phone conversations, eliminating the need, frustration and hassle of multiple security questions that elongate calls and annoy honest customers,” notes Rake Narang, editor-in-chief of Info Security Products Guide. “It’s a breakthrough product, precisely the kind of innovation our annual awards program likes to recognize. By helping organizations take a proactive approach to identify, mitigate and prevent fraud in the contact center, Verint has taken the industry a giant step forward in the continuing battle against fraud, helping simplify, modernize and automate the tactics required. We congratulate the company for its leading placement among the innovators honored this year.”
About Verint Systems Inc.
Verint® (Nasdaq: VRNT) is a global leader in Actionable Intelligence® solutions with a focus on customer engagement optimization, security intelligence, and fraud, risk and compliance. Today, over 10,000 organizations in more than 180 countries—including over 85 percent of the Fortune 100—count on intelligence from Verint solutions to make more informed, effective and timely decisions. Learn more about how we’re creating A Smarter World with Actionable Intelligence® at www.verint.com.
This press release contains “forward-looking statements,” including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2018, our Quarterly Report on Form 10-Q for the quarter ended April 30, 2018, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.
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