MELVILLE, N.Y.--(BUSINESS WIRE)--Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced a line-up of conferences and digital events taking place throughout the month that focus on the digital and omnichannel customer service, GDPR compliance, automation and artificial intelligence, in addition to the upcoming Verint Engage™ global customer conference.
Roundtable: Digital Customer Service—IVR, Chat, SMS and VA
May 10; Online Webinar
Jen Snell, VP, product marketing, will serve as a panelist and speak to such popular digital and self-service topics as virtual assistants, SMS, chat and the modern IVR. Attendees of this online, interactive roundtable at 2 p.m. ET will learn more about the best practices, use studies and solutions that can make the biggest impact on enhancing customer relationships through digital service.
Engage Global Customer Conference
May 14-17; Dallas, Texas
Customers from all over the world will convene for this annual event that highlights customer success, market trends, technology innovation, customer experience insights and best practices for simplifying, modernizing and automating customer engagement operations. Joining Verint will be a prestigious group of industry analysts, business partners, customers, media and other thought leaders, who will discuss how workforce engagement, self-service, voice of the customer, and compliance and fraud mitigation solutions are helping organizations achieve their goals, empower their employees, meet and exceed customer expectations and thrive in today’s highly-competitive environments. Learn more.
Here—Now What? Building a Foundation for Sustained GDPR Compliance
May 29; Online Webinar
GDPR enforcement begins on May 25, 2018, yet many firms are still working to implement processes and technology to sustain compliance with the regulations over time. Join guest speaker Enza Iannopollo, an analyst on Forrester’s Security & Risk team and a Certified Information Privacy Professional (CIPP/E), and Verint’s Siobhan Miller, senior director of product strategy, for this helpful session. Attend the webinar to:
- Benchmark your GDPR compliance efforts against those of your peers
- Discover best practices for sustaining compliance
Gain insights that can inform your action plan
Click here to register.
Service: How do YOU Rate?
May 31; Online Webinar
Omer Minkara, VP and group director of customer contact and experience management at Aberdeen Group, along with Kelly Koelliker, director of content marketing, will host the webcast “Omnichannel Services: How do YOU rate?” at 2 p.m. ET. During this session, Minkara will share practices on how best-in-class organizations deliver top-notch service across channels. In addition to receiving a complimentary copy of Aberdeen’s latest research on omnichannel trends, attendees will hear about the most effective omnichannel service approaches, tangible business benefits and keys to empowering the workforce to serve customers across channels. Click here to register.
About Verint Systems Inc.
Verint® (Nasdaq: VRNT) is a global leader in Actionable Intelligence® solutions with a focus on customer engagement optimization, security intelligence, and fraud, risk and compliance. Today, over 10,000 organizations in more than 180 countries—including over 85 percent of the Fortune 100—count on intelligence from Verint solutions to make more informed, effective and timely decisions. Learn more about how we’re creating A Smarter World with Actionable Intelligence® at www.verint.com.
This press release contains “forward-looking statements,” including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2018 and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.
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