CORRECTING and REPLACING One Medical Adopts TokBox to Offer High-Quality Virtual Care via Mobile

Video Visits tool provides members with on-demand care via live video, helping avoid unnecessary office and ER visits TokBox

SAN FRANCISCO--()--First paragraph, first sentence of release dated April 30, 2018, should read: national leader in intelligent primary care (instead of national leader in technology-enabled primary care). Also, third paragraph quote should be attributed to One Medical CTO Kimber Lockhart (instead of One Medical president and CEO Amir Rubin).

The corrected release reads:


Video Visits tool provides members with on-demand care via live video, helping avoid unnecessary office and ER visits

TokBox, the live video, real-time communications (RTC) company, today announced from ATA18 that One Medical, the national leader in intelligent primary care, has adopted TokBox’s OpenTok mobile SDK to power on-demand care via live video and ensure a simple and reliable smartphone experience for One Medical’s members nationwide.

Even if members can’t visit an office, One Medical can provide them with the care they need, whenever and wherever they need it. Its mobile app enables members to communicate with their primary care provider, get care for common health issues and refill prescriptions at the touch of a button.

“With mobile devices being ubiquitous, it’s critical to offer our members services that take advantage of a mobile platform,” noted One Medical CTO Kimber Lockhart. “Integrating the OpenTok mobile SDK made it easy for us to give members a convenient, reliable option that lets them get the highest quality care any time of day or night, no matter where they are.”

By using OpenTok’s high quality interactive video, patients can speak face-to-face with a doctor directly from their smartphone, from the comfort of their own home or anywhere in the world. Most importantly, with OpenTok’s encrypted video, patient data remains secure at all times. According to the results of the inaugural TokBox Live Video Maturity Study, 60 percent of people either have or are likely to use live video to chat with a doctor about a non-emergency condition.

“The ability to safely, easily and inexpensively integrate live video into a suite of offerings is critical for healthcare providers like One Medical,” noted TokBox CEO Scott Lomond. “From higher revenue, better clinical outcomes, lower risks and lower costs for patients and their providers, TokBox delivers significant benefits.”

About One Medical

One Medical is the national leader in primary care – focused on improving the quality, service, and affordability of healthcare. It has 70 locations in eight metropolitan regions: Boston, Chicago, Los Angeles, New York, Phoenix, San Francisco, Seattle, and Washington, DC.

In addition to its direct-to-consumer membership model, One Medical works with more than 1,000 companies who have added One Medical to their health benefits packages, giving their employees unparalleled, integrated access to near-site primary care, 24/7 virtual care, and even on-site care that helps them improve population health and decrease healthcare costs. One Medical is affiliated with 1Life Healthcare, Inc., a healthcare technology and management services company.

About TokBox

TokBox, a Telefónica company, develops and operates the OpenTok Platform, making it fast and easy to add live video communications into online and mobile websites, apps and services. The scalable, customizable platform gives users the creative freedom to develop any video interaction, from one-to-one chats to large-scale broadcasts.

The first platform to incorporate support for WebRTC, OpenTok caters to enterprises, entrepreneurs and developers with powerful APIs and a global cloud infrastructure. OpenTok has been used to stream WebRTC live video in over 36,000 applications since 2013 for companies including Major League Baseball,, Esurance, Royal Bank of Scotland, Valspar, Chegg, and Double Robotics.


Brenda Patterson, 440-623-9581

Release Summary

ATA18 News: One Medical Taps TokBox for Live Video



Brenda Patterson, 440-623-9581