COLUMBUS, Ohio--(BUSINESS WIRE)--In the 2018 ITSM Category Awards by Software Reviews, a division of world-class research and advisory firm Info-Tech Research Group, TeamDynamix was named Gold Medalist for IT Service Management (ITSM), a strong follow-on to receiving a Gold Medalist award for Project Portfolio Management (PPM) from Info-Tech’s Data Quadrant Review in February 2018. Click to Tweet.
“We are honored to receive this ranking by our customers,” explains Andrew Graf, TeamDynamix chief product strategist. “Aligning to our customers’ current and emerging requirements is a top priority for our team. We are focused on delivering innovative solutions built for education and the public sector. We believe that it is the clear focus that allows us to achieve this level of ranking. We listen to our customers and we implement their ideas.”
Among the review, TeamDynamix (TDX) received the following top rankings in IT Service Management:
- Vendor Support
- Product Strategy & Rate of Improvement
- Self-Service Portal Design
- Solutions for End-Users
- Integrated Knowledge Management
“A vendor’s Emotional Footprint can influence whether a client chooses to do business with the organization,” explains David Piazza, president of Software Reviews. “TeamDynamix received the absolute highest rankings in this category, scoring a 92 percent in ITSM and 90 percent for PPM.”
TeamDynamix offers a single platform for both Service Management and Project Portfolio Management. With full ITIL support, the platform can be used in IT but is also often rolled out to other groups with specialized configurations for human resources, facilities, marketing, and more.
About Software Reviews
Software Reviews is a division of Info-Tech Research Group Inc., a world class IT research and consulting firm established in 1997. Working in the vendor space for two decades, Software Reviews is a leading source of expertise and insight into the enterprise software landscape and vendor relationships. The organization assists members by providing accurate insight into the experience of purchasing and owning software through the collection of real data from real IT professionals to get an accurate and unbiased understanding of complex software purchasing decisions. http://www.softwarereviews.com
TeamDynamix empowers colleges and universities, K-12 districts, and state & local governments to work together smarter, faster, and better by aligning resources and processes. With a unified service & project management platform, TeamDynamix customers can focus on their mission to deliver tangible outcomes for their communities. More at TeamDynamix.com, @TDXBuzz, or on LinkedIn.