CLEARWATER, Fla.--(BUSINESS WIRE)--Leading language access and telehealth company, Stratus Video, has updated its video remote interpretation (VRI) platform with new features and functionality impacting the key areas of video quality, user interface, security and compliance.
All users will now benefit from the Stratus Video Interpreting app’s higher resolution. Improved picture quality allows both interpreters and patients to more clearly see each other’s non-verbal cues during interpretation sessions. Beyond resolution, the platform’s user interface now features a larger font for easier visibility, and language buttons in both English and native language alphabets to let patients quickly find and identify their languages. The software’s language search functionality has also been streamlined.
Updates to security and compliance functionality include built-in end-to-end encryption which eliminates the need for a VPN. A new post-session quality survey is a quick way to provide hospitals with quality management information on a call-by-call basis and aids in the collection of regulatory compliance data. Additional reporting capabilities are also available to users.
“While we are excited for these updates and how they will impact user experience, we also understand the importance of ensuring a smooth transition for all of our current customers,” said David Fetterolf, president of Language Services at Stratus Video. “Our team is committed to maintaining continuity of service and continued functionality of our legacy applications throughout the software migration.”
Stratus Video Interpreting combines the benefits of face-to-face interpretation with the on-demand nature of over-the-phone interpretation. The mobile app is easy to use and can be loaded onto any tablet, smartphone, desktop or laptop, giving users instant access to medically qualified interpreters at a push of a button. On the back-end, the technology incorporates sophisticated automation and intelligent routing, enabling easy integration into existing processes and workflows.
About Stratus Video
Stratus Video is a technology-driven company that is changing the way patients and medical professionals connect across all areas of health care. Stratus Video is the largest and fastest growing video remote languages services company in the world. Stratus Video Language Services has four proprietary products including Stratus Video Interpreting, a video remote interpretation product; Stratus Audio, an over-the-phone interpretation service; Stratus InPerson, an in-person Uber-like solution; and Stratus Word, a solution for document translation. Stratus Video Telehealth leverages Stratus Video’s proprietary technology platform with innovation aimed at improving the timing and quality of patient care. Stratus Video Telehealth solutions include ER/Urgent Care Virtual Consult, the Post Hospital Discharge Solution, a Behavioral Health Solution, and a Care Coordination Solution. Led by a team of dedicated individuals with decades of experience in the health care and technology markets, Stratus Video is committed to enabling visual connections and vital conversations. For more information, please visit www.stratusvideo.com and follow us on @stratusvideo on Twitter.