SAN FRANCISCO--(BUSINESS WIRE)--Breezeworks, the leading service business automation platform, unveiled a dynamic new messaging feature to supercharge communications efficiency for mobile service teams. With existing customers frequently requesting communications features like those available in Slack, iMessage, or WhatsApp, Breezeworks went to work fine-tuning its messaging product to meet the specific needs of service teams in the field.
“Messaging and collaboration platforms such as Slack have revolutionized teamwork across multiple sectors of industry. Now Breezeworks is bringing that same real-time, dynamic communications functionality to the small business service sector,” said newly appointed Breezeworks CEO Adam Block. “Field service business managers start each day with a plan, but oftentimes real world logistics get in the way. Schedule changes, delays and cancellations can waste precious productive minutes. Breezeworks Messaging helps return those minutes with a host of targeted features that let teams instantly communicate and collaborate, maximizing their efficiency and responsiveness.”
Breezeworks Messaging includes the following features:
- Allows teams of service pros to stay connected and up to date in real-time, eliminating errors and confusion.
- Conversations are automatically organized into channels around customers and jobs.
- Push notifications ensure that team members never miss a message.
- Tightly integrated with the Breezeworks Activity Stream for an audited, timestamped 360° view of business operations.
- Works on all Breezeworks platforms, including web, iOS, and Android.
- Streamlined interface for one-handed operation on the go.
As the latest addition to the most advanced business management platform for field service teams, Breezeworks Messaging works in concert with the other features of Breezeworks’ class-leading field management and CRM software, including scheduling, mapping, estimating, billing, and customer communications. With plans starting at $15.99 per month for solo operators and $33.99 for teams, Breezeworks is priced to grow with service businesses of any size. Business owners have the ability to customize their team’s access to every part of Breezeworks, ensuring they stay in control of their critical business data. And dispatchers have been raving about Breezeworks’ new Grid View, which offers a unified view of their team’s schedule at a glance and allows instant drag and drop rescheduling or reassignment.
Separately, Breezeworks also announced that Adam Block, the firm’s co-founder and former CTO, has been appointed chief executive officer. Now Chairman, co-founder and outgoing CEO Matthew Cowan said, “The efficient use of technology tools for business management is rapidly becoming the dividing line between profitability and stagnation, success and failure. Adam’s deep technology and communications background makes him the perfect leader to continue delivering the best product possible to mobile service industry professionals.”
Rapidly emerging as the leading software partner for mobile trades and services, Breezeworks has been used by over 40,000 service companies. Touching on every facet of field service operations with simple and intuitive mobile workflows, Breezeworks helps contractors manage booking, dispatching and billing activities via smartphone and tablets in the field or the larger desktop screen for home office operations. Mobile CRM, work order management, routing, invoicing and estimates, hardware-free credit card processing, automated customer notifications and follow-up and native QuickBooks integration give contractors all the tools they need to create more efficient and profitable businesses.
The Breezeworks service business automation platform is available as a web or mobile application for download at www.breezeworks.com, as well as from the Apple iOS App Store, the Google Play Store for Android devices and directly from the QuickBooks or Square app stores.
About Breezeworks – Get the job done faster, smarter
Breezeworks is the leading mobile service automation platform. Through cloud-integrated mobile and web apps, Breezeworks centralizes and automates booking, dispatching, customer communication, billing, and payments for service businesses, empowering small and medium teams to build stronger customer relationships and drive greater profit margins. It transforms your smartphone into a digital power-tool with enterprise-level functionality, for less than the price of a new drill.
Breezeworks was founded by veteran technologists Adam Block (IDG, Harmonic Communications) and Matthew Cowan (Intel, CNET, iVillage, Geocities), and is backed by prominent investors including Obvious Ventures, Harmony Partners; and angel investors Marc Benioff, Max Levchin, James Murdoch, David Sacks, Peter Thiel, and Jeff Skoll.